Hello,

  Has anybody seen this crash? We are running DJI-SDK-iOS (4.13.1).

  The drone flies, it lands, we do some processing, and then we get this crash from the flysafe thread calling loadFFL, whatever that is, and that calls the C++ terminate function and the app crashes.  We are flying indoors and GPS is not enabled. Does anybody have any ideas why we are getting this crash and if there is anything we can do to stop this crash from happening?

  Thanks so much!


9 libc++abi.dylib               0x18f7e1398 std::terminate() + 44
10 DJISDK                        0x103f7547c loadFFL(NSString*) + 7672
11 DJISDK                        0x1043e31e8 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, dji::flysafe::Worker::Worker()::'lambda'()> >(void*) + 1132
12 DJISDK                        0x1043e2ab0 dji::flysafe::WorkerManager::~WorkerManager() + 196
13 DJISDK                        0x1043e1ef0 dji::flysafe::ModuleManager::Cleanup() + 76
14 DJISDK                        0x1048f8918 dji::uploadrecord:oggerSys::GetTimestampWithLogFormatTime(std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&) + 4624
15 DJISDK                        0x1043e3014 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, dji::flysafe::Worker::Worker()::'lambda'()> >(void*) + 664

I'm not sure. Maybe you can try to contact the official DJI SDK support via the link.
https://formcrafts.com/a/dji-developer-feedback-en

想养一条边牧 Posted at 10-9 01:48
I'm not sure. Maybe you can try to contact the official DJI SDK support via the link.
https://formcrafts.com/a/dji-developer-feedback-en

That link does not work for me.

How do I contact DJI support?

ManDrones Posted at 10-13 09:32
That link does not work for me.

How do I contact DJI support?

Fill the form https://formcrafts.com/a/dji-developer-feedback-en

Hi there - we are actually aware of this crash and investigating it now.  You can open a ticket with dev@dji.com or just ping this forum thread for updates and I'll let you know if we have any fixes yet

Hello,

  Thanks Lisa! I have opened a ticket for this issue, it is Zendesk ticket number: 39982. The form ticket was #40025.

    Any updates would be appreciated.

  Best,

  Larry  

ManDrones Posted at 2020-10-20 14:44
Hello,

  Thanks Lisa! I have opened a ticket for this issue, it is Zendesk ticket number: 39982. The form ticket was #40025.

Was this ever fixed for you?  I am using 4.13.1 now, but its been in the SDK for many versions of our app.  Hoping it was solved in 4.14 but would love confirmation.