I have a Mavic 2 Pro and it flys ok and can launch from my phone but the camera doesn't respond (either with button on the controllor or my phone) - ie; I cant take video or pics, cant adjust settings - they just default back - even when I try to reset the camera settings it says "Failed". I can move the gimbal ok. I have tried a friends phone, tried to refresh the firmware on the DJI Assistant App which fails every time! My DJI refresh expired a few days ago - hopefully they will honor it still! Any suggestions?

So I ended up fixing it I connected the drone to my PC and formatted both the SD and internal, seems to work ok and take pictures.

Good to hear you sorted it out

Glad you fixed it - strange how not formatting the micro sd card prevents using the camera. Thanks for sharing.

A J Posted at 10-3 01:17
Glad you fixed it - strange how not formatting the micro sd card prevents using the camera. Thanks for sharing.

well AJ,

the drone (or camera) tries to follow the formatting of the card. Wrong or no formatting can make a problem to record the images. Always format the memory card on the device where you want to use it and you have less problems. This rule also applies to digital camera's.

JohnDG Posted at 10-3 07:52
well AJ,

the drone (or camera) tries to follow the formatting of the card. Wrong or no formatting can make a problem to record the images. Always format the memory card on the device where you want to use it and you have less problems. This rule also applies to digital camera's.

Yeah, I've never had this problem with any of my 12 drones. Thanks for the tips though.

Hello there Tim Downey. I am sorry to for the trouble this has caused before and and thank you for reaching out. It is great to know that you were able to sort the issue out the said issue and for providing the way on how you have fixed the said issue. Have a safe and a happy flying always.