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Firmware Update Failure
325 5 2020-10-3
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Piero1982
lvl.1
Flight distance : 167359 ft

Norway
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Hi guys,

I have tried several times to update the firmware to my DJI Mavic Pro using the DJI Assistant Software with my Mac Book Pro.
Unfortunately, it doesn't work as you can see in the picture below!

Please help!!!!

Thank you.

Piero
Screenshot 2020-10-03 at 21.10.55.png
2020-10-3
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Suren
Captain
Flight distance : 13425892 ft
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New Zealand
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Have you tried using the app to update
2020-10-3
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Peterx
Second Officer
Flight distance : 1499708 ft
Germany
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The most upgrades on my P3S and Maviv PP i did via Go app and Go4 app as well without any bricks. The Assistant on Win i must start it with adminrights,but on Mac i don´t know yet how to start it as admin. Sorry.
2020-10-3
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Piero1982
lvl.1
Flight distance : 167359 ft

Norway
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Suren Posted at 10-3 12:02
Have you tried using the app to update

Hi Suren, I am trying but it is stuck at 1%, I am wondering if the not so fast internet connection can affect that. But I am talking about at least more than 15 minutes stuck at 1% !!!!
2020-10-4
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Piero1982
lvl.1
Flight distance : 167359 ft

Norway
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Peterx Posted at 10-3 12:22
The most upgrades on my P3S and Maviv PP i did via Go app and Go4 app as well without any bricks. The Assistant on Win i must start it with adminrights,but on Mac i don´t know yet how to start it as admin. Sorry.

I am trying using the app but it gets stuck at 1%!!! Any ideas??
2020-10-4
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DJI Stephen
DJI team
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Hello there Piero. I am soryy for the trouble this has caused and thank you for reaching out. Are you able to try using a different PC or try to download the DJI Assistant 2 ( https://www.dji.com/mavic/info#downloads ) once again for us to be able isolate the said issue? Thank you.
2020-10-5
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