Why does DJI sale product to the public?
530 0 2015-6-24
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jon.mcclay
lvl.1

United States
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I waited long and hard for my P3...I gave DJI the benefit of the doubt. I even called tech support just to see how long it would take to set my expectations, I'm not here to complain about that.

I placed a order for a battery, propellers and a battery charger on June 4th and I can't get anyone to give me any clues about my order (Today is June 24). I leave for vacation July 3rd and I thought a full month would be enough time for them to box my items and get them to the east coast.

• I've been waiting over 48 hours for my email response from onlinesales@dji.com
• Online chat has no help
• phone support doesn't know what to do because they only do tech support.


Why would you offer such a terrible service? Just sell your product to dealers and let them handle the public if you are so terrible at packing boxes...

2015-6-24
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