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Smart Controller Interference
221 6 2020-10-5
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IADOT
lvl.1

United States
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We have several Smart Controllers and some have experience occassionally had issues where the screen has lines. Two last winter in cold weather (35F) that eventually corrected and now one in warm weather that is not correcting. Any thoughts on what might be happening?

2020-10-5
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Suren
Captain
Flight distance : 7737779 ft
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New Zealand
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So it works properly when colder? could it be that there is a heating issue with it, if still under warranty send it back for repairs.
2020-10-5
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IADOT
lvl.1

United States
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Suren Posted at 10-5 10:04
So it works properly when colder? could it be that there is a heating issue with it, if still under warranty send it back for repairs.

The screen interference last winter was only when it was cold.
2020-10-5
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Suren
Captain
Flight distance : 7737779 ft
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New Zealand
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IADOT Posted at 10-5 10:11
The screen interference last winter was only when it was cold.

Maybe just send it back mate, could be faulty screens or batch if all giving the same or similar issues
2020-10-5
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DJI Stephen
Super Moderator

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Hello there IADOT. I am sorry for the trouble this has caused and thank you for reaching out. Can you please post a sample photo of the said issue for us to be able to see and assist you further? Thank you.
2020-10-6
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IADOT
lvl.1

United States
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Our pilot now thinks yesterday's issue was an over exposure setting on the controller that got toggled on.  Here is a photo.  

2020-10-7
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JohnDG
Captain
Flight distance : 534636 ft
Belgium
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IADOT Posted at 10-7 05:32
Our pilot now thinks yesterday's issue was an over exposure setting on the controller that got toggled on.  Here is a photo.  

[view_image]

That is indeed over exposure. You can toggle it on/off in the settings.
2020-10-8
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