neo_alpha
lvl.1
Flight distance : 77930 ft
Australia
Offline
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DJI Stephen Posted at 10-7 20:34
Hello there neo_alpha. I am sorry to know that you are having issues with your DJI Mavic 2 Pro remote controller. Since you have done several troubleshooting steps before and still the issue persist. I would recommend for you to contact our DJI support team at https://www.dji.com/support for us to be able to assist you further. We have a team that will do there best to check the said remote controller and give out the best resolution for this issue. Again I am sorry for this trouble and thank you for your understanding.
Hi DJI Stephen,
Thanks much, I will get in touch with them, as the issue has not yet been resolved and the controller is completely dead. I believe it is the battery, that is the cause. |
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