Hello,

I have a DJI Osmo. I'm using the DJI Go app on iOS (not DJI Go3 or Go4). When I take pictures or videos with the Osmo, they get saved in my SD card, which I can verify by loading it onto my computer, but I need to be able to check the media while I'm in the field. When I go to the editor mode, I click on photos and it says sync in progress. After I wait a while, nothing happens. I tap the import icon in the corner, hit import from SD card, and a black screen pulls up with a loading icon whirling in the center. After a few seconds, the loading icon goes away, but the screen stays black.

Again, I know the Osmo is taking pics, because they shop up on the SD card when mounted on my computer, but not in the DJI Go app, where I need to preview them before pulling them up on my computer.

Thanks in advance,
Sean

Hi!
You might be better off posting your question in the 'products' section of this forum.
That is way more active.