Hello,

I just sent my broken Mavic Mini for a refresh replacement and realised I forgot to remove the memory card.
I have tried calling the support team but their offices are shut.

Please can a member of staff have this returned to me? Case number is CAS-5194503-R0Z1J9

Thank you,

David

Hi, David. We'll notify our Service Center regarding this and check the SD card you included on the returned items.

DJI Diana Posted at 10-8 12:29
Hi, David. We'll notify our Service Center regarding this and check the SD card you included on the returned items.

Thanks very much, Diana.

fans5a78b240 Posted at 10-8 23:58
Thanks very much, Diana.

No worries. As always, feel free to reach us again for other DJI-related queries. We'll try our best to help. Thank you for your patience.