Firmware Downgrade failed at 60%
Home / Products / Phantom Series / Phantom 4 Pro
1206 5 2020-10-11
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Abdul Baset
lvl.4
Flight distance : 1649416 ft
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Sri Lanka
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  1#
I was upgraded the latest firmware to my RC plus controller few days ago. After the update, The camera is not detecting in RC display. Also GO FLY button is not working. The LED light next to SD card slot on Aircraft is kept blinking (Blink quickly 3 times then stop and  3 times and stop. it's repeating this process). Also the light in Red.

So now I am planning to go back to previous version. I use "DJI Assistant 2 for Phantom" to Downgrade. But it failed when it reach 60%. I tried this for 2 days and created another thread earlier. DJi Team did not reached on this.  Please see the below image and log file.

Dji-updateFail.jpg

[12:36:18.988][DJIWebFileGetter         ] [OnFinish]reply statusCode=201
[12:36:19.341][DJIWebFileGetter         ] [OnFinish]reply statusCode=200
[12:36:19.342][DJILogin                 ] Get C############## from server: 6c6b
[12:36:22.159][DJIWebFileGetter         ] [OnFinish]reply statusCode=200
[12:36:22.288][DJIWebFileGetter         ] [OnFinish]reply statusCode=200
[12:36:22.289][DJIWebFileGetter         ] [OnFinish]reply statusCode=200
[12:36:22.674][DJIWebFileGetter         ] [OnFinish]reply statusCode=201
[12:36:22.675][DJILogin                 ] user type:
[12:37:00.113][DJIIdentifierMgr         ] Device Arrive COM9
[12:37:00.114][DJICmdIo                 ] open COM9
[12:37:00.316][DJISerialIo              ] Open COM9 success!
[12:37:00.316][DJIIdentifierMgr         ] open device succeed
[12:37:00.456][DJIIdentifierMgr         ] [Uav          , wm331        , 01.05.0600   ], App
[12:37:00.456][DJIDeviceMgr             ] device service ready! COM9
[12:37:00.609][DJIDeviceMgr             ] DevArrival, Uav, wm331, ,01.05.0600, 37ebe9aedb58c1dfe8c58cf97ef8df943e6656f1, normal
[12:37:00.609][DJIDeviceMgr             ] Info Ui...
[12:37:00.615][DJIUpgradeMgr            ] set date time to device 0x0801 success!!!
[12:37:00.674][DJIDynamicParamTable     ] Table: 0, Size: 390  , Hash: 7aca872f
[12:37:00.675][DJIDynamicPushTable      ] Table: 0, Size: 45   , Hash: 56992500
[12:37:00.675][DJIDynamicCmdTable       ] Cmd Table Size: 113  , Hash: 12345678
[12:37:00.695][DJIDynamicParamTable     ] Table: 1, Size: 746  , Hash: a50518cf
[12:37:00.695][DJIDynamicPushTable      ] Table: 1, Size: 60   , Hash: 569cb800
[12:37:00.712][DJIDynamicParamTable     ] GetConfigTableAttribute failed!!! Error Code: 9
[12:37:01.046][DJIDynamicPushTable      ] GetPushConfigTableAttribute failed!!! Error Code: 8
[12:37:01.292][DJIDynamicTableMgr       ]   0%
[12:37:01.293][DJIDynamicTableMgr       ]   1%
[12:37:01.294][DJIDynamicTableMgr       ]   2%
[12:37:01.295][DJIDynamicTableMgr       ]   3%
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[12:37:01.479][DJIWebFileGetter         ] [OnFinish]reply statusCode=200
[12:37:01.507][DJIDynamicTableMgr       ]  83%
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[12:37:01.587][DJIWebFileGetter         ] [OnFinish]reply statusCode=200
[12:37:01.587][DJIUpgradeMgr            ] CheckNfz Error! ErrorType:2, SubCode:1
[12:37:01.595][DJIDynamicTableMgr       ]  87%
[12:37:01.617][DJIDynamicTableMgr       ]  88%
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[12:37:01.915][DJIDynamicTableMgr       ]  97%
[12:37:01.934][DJIDynamicTableMgr       ] read tableitem
[12:37:01.935][DJIDynamicTableMgr       ]  98%
[12:37:01.954][DJIDynamicTableMgr       ] read tableitem
[12:37:02.014][DJIDynamicTableMgr       ]  99%
[12:37:02.053][DJIDynamicTableMgr       ] 100%
[12:37:02.053][DJIDynamicTableMgr       ] read tableitem
[12:37:02.053][DJIDynamicTableMgr       ] start read table file config
[12:37:02.053][DJIDynamicTableMgr       ] open file: Template v3.2.14.0.cfg
[12:37:02.053][DJIDynamicTableMgr       ] load from file: Template v3.2.14.0.cfg
[12:37:02.202][DJIDynamicTableMgr       ] dyn_mgr read, TIME: 1588(ms).
[12:37:05.629][DJIWebSocketServer       ] No service for [/controller/user_feedback/37ebe9aedb58c1dfe8c58cf97ef8df943e6656f1]
[12:37:05.651][DJIDeviceMgr             ] Refresh DevArrival, Uav, wm331, ,01.05.0600, 37ebe9aedb58c1dfe8c58cf97ef8df943e6656f1, normal
[12:37:05.708][DJIDeviceMgr             ] Refresh DevArrival, Uav, wm331, ,01.05.0600, 37ebe9aedb58c1dfe8c58cf97ef8df943e6656f1, normal
[12:37:05.758][DJIDeviceInfoEnumerator  ]   5%  1/19 FC_Loader(5)
[12:37:05.760][DJIDeviceInfoEnumerator  ]  10%  2/19 Mvo(5)
[12:37:05.761][DJIDeviceInfoEnumerator  ]  15%  3/19 1860(1)
[12:37:05.761][DJIDeviceInfoEnumerator  ]  21%  4/19 Camera4K(0)
[12:37:05.762][DJIDeviceInfoEnumerator  ]  26%  5/19 2100(2)
[12:37:05.762][DJIDeviceInfoEnumerator  ]  31%  6/19 DJI_Vision(5)
[12:37:05.763][DJIDeviceInfoEnumerator  ]  36%  7/19 Gimbal303(0)
[12:37:05.765][DJIDeviceInfoEnumerator  ]  42%  8/19 Camera_Len(4)
[12:37:05.766][DJIDeviceInfoEnumerator  ]  47%  9/19 OFDM_103(0)
[12:37:05.769][DJIDeviceInfoEnumerator  ]  52% 10/19 Gimbal5223_1(1)
[12:37:05.770][DJIDeviceInfoEnumerator  ]  57% 11/19 UltrasonicM0(4)
[12:37:05.772][DJIDeviceInfoEnumerator  ]  63% 12/19 CPLD(3)
[12:37:05.783][DJIDeviceInfoEnumerator  ]  68% 13/19 ESC0(0)
[12:37:05.792][DJIDeviceInfoEnumerator  ]  73% 14/19 FC(6)
[12:37:05.814][DJIDeviceInfoEnumerator  ]  78% 15/19 Battery0(0)
[12:37:06.071][DJIDeviceInfoEnumerator  ]  84% 16/19 Gimbal5223_2(2)
[12:37:06.077][DJIWebFileGetter         ] [OnFinish]reply statusCode=200
[12:37:06.081][DJIDeviceInfoEnumerator  ]  89% 17/19 ESC1(1)
[12:37:06.297][DJIWebFileGetter         ] [OnFinish]reply statusCode=200
[12:37:06.383][DJIDeviceInfoEnumerator  ]  94% 18/19 ESC2(2)
[12:37:06.393][DJIWebFileGetter         ] [OnFinish]reply statusCode=200
[12:37:06.476][DJIWebFileGetter         ] [OnFinish]reply statusCode=200
[12:37:06.701][DJIDeviceInfoEnumerator  ] 100% 19/19 ESC3(3)
[12:37:06.701][DJIDeviceInfoEnumerator  ] 1860           (8 :1) Ldr : 01.01.04.44 App : 01.01.04.44   WM331 AC Ver.A
[12:37:06.701][DJIDeviceInfoEnumerator  ] FC_Loader      (3 :5) Ldr : 34.04.00.17 App : 34.04.00.17   07JDDC600100L9
[12:37:06.701][DJIDeviceInfoEnumerator  ] FC             (3 :6) Ldr : 34.04.00.17 App : 03.02.44.07  wm330v2 07JDDC600100L9
[12:37:06.701][DJIDeviceInfoEnumerator  ] Battery0       (11:0) Ldr : 03.04.00.17 App : 02.00.07.30   PHANTOM4_DJIBAT
[12:37:06.701][DJIDeviceInfoEnumerator  ] ESC0           (12:0) Ldr : 01.02.00.00 App : 01.08.00.07   WM331_V1
[12:37:06.701][DJIDeviceInfoEnumerator  ] ESC1           (12:1) Ldr : 01.02.00.00 App : 01.08.00.07   WM331_V1
[12:37:06.701][DJIDeviceInfoEnumerator  ] ESC2           (12:2) Ldr : 01.02.00.00 App : 01.08.00.07   WM331_V1
[12:37:06.701][DJIDeviceInfoEnumerator  ] ESC3           (12:3) Ldr : 01.02.00.00 App : 01.08.00.07   WM331_V1
[12:37:06.701][DJIDeviceInfoEnumerator  ] UltrasonicM0   (8 :4) Ldr : 01.00.00.02 App : 00.00.00.05   WM330_001
[12:37:06.701][DJIDeviceInfoEnumerator  ] Gimbal303      (4 :0) Ldr : 01.12.00.00 App : 01.50.13.17   none
[12:37:06.701][DJIDeviceInfoEnumerator  ] Mvo            (17:5) Ldr : 00.02.03.02 App : 00.02.03.02   wm220
[12:37:06.701][DJIDeviceInfoEnumerator  ] Gimbal5223_1   (4 :1) Ldr : 01.04.04.00 App : 01.04.04.00   
[12:37:06.701][DJIDeviceInfoEnumerator  ] Gimbal5223_2   (4 :2) Ldr : 01.04.04.00 App : 01.04.04.00   
[12:37:06.701][DJIDeviceInfoEnumerator  ] 2100           (8 :2) Ldr : 00.00.00.00 App : 01.00.01.09   WM331_v3
[12:37:06.701][DJIDeviceInfoEnumerator  ] Camera4K       (1 :0) Ldr : 01.00.04.173App : 01.07.06.105  CA01 6310.A MI
[12:37:06.701][DJIDeviceInfoEnumerator  ] DJI_Vision     (8 :5) Ldr : 01.01.02.05 App : 01.01.02.05   P4
[12:37:06.701][DJIDeviceInfoEnumerator  ] OFDM_103       (9 :0) Ldr : 05.00.00.03 App : 01.07.00.00   
[12:37:06.701][DJIDeviceInfoEnumerator  ] CPLD           (8 :3) Ldr : 00.00.00.01 App : 00.00.00.07   DJI CPLD
[12:37:06.701][DJIDeviceInfoEnumerator  ] Camera_Len     (1 :4) Ldr : 00.09.00.185App : 00.09.00.185  LN02_BCPU_V01
[12:37:06.713][DJIFirmPackListRefresher2] Release Product: 1
[12:37:07.783][DJIWebFileGetter         ] [OnFinish]reply statusCode=200
[12:37:08.163][DJIWebFileGetter         ] [OnFinish]reply statusCode=302
[12:37:10.089][DJIWebFileGetter         ] [OnFinish]reply statusCode=200
[12:37:10.437][DJIWebFileGetter         ] [OnFinish]reply statusCode=302
[12:37:11.061][DJIWebFileGetter         ] [OnFinish]reply statusCode=200
[12:37:11.431][DJIWebFileGetter         ] [OnFinish]reply statusCode=302
[12:37:12.403][DJIWebFileGetter         ] [OnFinish]reply statusCode=200
[12:37:16.834][DJIBatteryPowerChecker1  ] GetBatteryInfo failed, error code: 224
[12:37:16.853][DJIBatteryPowerChecker1  ]  Battery Power 100 Battery Power need to be greater than: 50
[12:37:17.221][DJIWebFileGetter         ] [OnFinish]reply statusCode=302
[12:37:18.434][DJIWebFileGetter         ] Downloading [wm331_0801_v01.01.04.44_20171031.pro.fw.sig]   0%  13.20 kB/s
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[12:37:18.874][DJIWebFileGetter         ] Downloading [wm331_0801_v01.01.04.44_20171031.pro.fw.sig]   0%  58.11 kB/s
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[12:37:19.547][DJIWebFileGetter         ] Downloading [wm331_0801_v01.01.04.44_20171031.pro.fw.sig]   1% 254.62 kB/s
[12:37:19.795][DJIWebFileGetter         ] Downloading [wm331_0801_v01.01.04.44_20171031.pro.fw.sig]   1% 360.67 kB/s
[12:37:20.024][DJIWebFileGetter         ] Downloading [wm331_0801_v01.01.04.44_20171031.pro.fw.sig]   2% 496.79 kB/s
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[12:37:21.745][DJIWebFileGetter         ] Downloading [wm331_0801_v01.01.04.44_20171031.pro.fw.sig]   8% 1001.11 kB/s
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[12:37:22.504][DJIWebFileGetter         ] Downloading [wm331_0801_v01.01.04.44_20171031.pro.fw.sig]  10% 1126.85 kB/s
[12:37:22.726][DJIWebFileGetter         ] Downloading [wm331_0801_v01.01.04.44_20171031.pro.fw.sig]  11% 1159.88 kB/s
[12:37:22.944][DJIWebFileGetter         ] Downloading [wm331_0801_v01.01.04.44_20171031.pro.fw.sig]  12% 1188.40 kB/s
[12:37:23.175][DJIWebFileGetter         ] Downloading [wm331_0801_v01.01.04.44_20171031.pro.fw.sig]  13% 1214.85 kB/s
[12:37:23.279][DJIWebFileGetter         ] Downloading [wm331_0801_v01.01.04.44_20171031.pro.fw.sig]  14% 1273.24 kB/s
[12:37:23.425][DJIWebFileGetter         ] Downloading [wm331_0801_v01.01.04.44_20171031.pro.fw.sig]  14% 1245.85 kB/s
[12:37:23.656][DJIWebFileGetter         ] Downloading [wm331_0801_v01.01.04.44_20171031.pro.fw.sig]  14% 1273.24 kB/s
[12:37:23.885][DJIWebFileGetter         ] Downloading [wm331_0801_v01.01.04.44_20171031.pro.fw.sig]  15% 1301.52 kB/s
[12:37:23.989][DJIWebFileGetter         ] Downloading [wm331_0801_v01.01.04.44_20171031.pro.fw.sig]  16% 1340.62 kB/s
[12:37:24.115][DJIWebFileGetter         ] Downloading [wm331_0801_v01.01.04.44_20171031.pro.fw.sig]  16% 1327.72 kB/s
[12:37:24.349][DJIWebFileGetter         ] Downloading [wm331_0801_v01.01.04.44_20171031.pro.fw.sig]  17% 1340.26 kB/s
[12:37:24.451][DJIWebFileGetter         ] Downloading [wm331_0801_v01.01.04.44_20171031.pro.fw.sig]  18% 1389.96 kB/s
[12:37:24.585][DJIWebFileGetter         ] Downloading [wm331_0801_v01.01.04.44_20171031.pro.fw.sig]  18% 1366.83 kB/s
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[12:37:25.049][DJIWebFileGetter         ] Downloading [wm331_0801_v01.01.04.44_20171031.pro.fw.sig]  20% 1402.33 kB/s
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[12:37:27.225][DJIWebFileGetter         ] Downloading [wm331_0801_v01.01.04.44_20171031.pro.fw.sig]  27% 1513.15 kB/s
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[12:37:27.904][DJIWebFileGetter         ] Downloading [wm331_0801_v01.01.04.44_20171031.pro.fw.sig]  29% 1503.84 kB/s
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[12:37:34.575][DJIWebFileGetter         ] Downloading [wm331_0801_v01.01.04.44_20171031.pro.fw.sig]  50% 1603.41 kB/s
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[12:37:49.817][DJIWebFileGetter         ] [OnFinish]reply statusCode=200
[12:37:50.825][DJIWebFileGetter         ] [OnFinish]reply statusCode=302
[12:37:51.795][DJIWebFileGetter         ] Downloading [eXiJKmNCm6xaMW6oPibPff7G.sig]   2%   2.12 kB/s
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[12:37:51.803][DJIWebFileGetter         ] [OnFinish]reply statusCode=200
[12:37:52.139][DJIWebFileGetter         ] [OnFinish]reply statusCode=302
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[12:37:54.818][DJIWebFileGetter         ] [OnFinish]reply statusCode=200
[12:37:59.313][DJIFirmUpgrader2         ] ======================= UPGRADE FAILURE: GetFirmwareData failead
[12:37:59.313][DJIFirmUpgrader2         ] ======================= Time : -4496853413697766.00 second
[12:38:05.794][DJIWebFileGetter         ] [OnFinish]reply statusCode=201
[12:41:20.209][DJIIdentifierMgr         ] Device Remove COM9
[12:41:20.209][DJISerialIo              ] Free COM9 success!
[12:41:20.209][DJICmdIo                 ] DJICmdIo closed.
[12:41:20.231][DJIDeviceMgr             ] DevRemoved, Uav, wm331, 01.05.0600, 37ebe9aedb58c1dfe8c58cf97ef8df943e6656f1
[12:41:20.231][DJIDeviceMgr             ] Info Ui...
[12:45:31.063][                         ] release class DJIIdentifierInterface<class DJISecondIdentifier>
[12:45:31.064][                         ] Release DJIIdentifier.
[12:45:31.064][                         ] release class DJIIdentifierInterface<class DJIGeneralIdentifier>
[12:45:31.064][                         ] Release DJIIdentifier.
[12:45:31.064][DJISecondIdentifier_COM9 ] release class DJIIdentifierInterface<class DJISecondIdentifier>
[12:45:31.064][DJISecondIdentifier_COM9 ] Release DJIIdentifier.


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2020-10-11
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JetSam
Core User of DJI
Flight distance : 3462946 ft
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Spain
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  2#
clear the cache of the Dji application ... maybe you have some package or data that is being incompatible with the update
2020-10-12
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Abdul Baset
lvl.4
Flight distance : 1649416 ft
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Sri Lanka
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  3#
JetSam Posted at 10-12 10:00
clear the cache of the Dji application ... maybe you have some package or data that is being incompatible with the update

Thank you for your support. I have cleared several times and tried. Nothing helped.

The aircraft and RC are working fine except the camera and vision sensors. Also, the tiny LED on AC is blinking fast 3 times in RED color.

Today I got a new message from my RC controller "Camera sensor Error". Then I searched for help online. All of them suggested changing the flex ribbon cable to fix this issue.
2020-10-12
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DJI Stephen
DJI team
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  4#
Hello there Abdul Baset. I am sorry for the trouble this has caused and thank you for reaching out. May we know what happened to your drone prior to experience this error message? Did your DJI PHantom 4 Pro experience any hard landing or a crash before? If your drone experienced an incident, please contact our support using the link below and just a reminder that DJI does not recommend doing any DIY repair to our DJI co pilots since this may cause additional damage on the said drone. Thank you.

https://www.dji.com/support
2020-10-13
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Abdul Baset
lvl.4
Flight distance : 1649416 ft
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Sri Lanka
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  5#
It worked perfectly till now without any issue since it had an accident one and half year ago.

Few days ago, i took my drone and went to a beautiful place and switched on the RC and the Drone. Both started and made connection successfully. Unfortunately, "Go Fly Button" (in Dji Go App) does not work. I was tapping on this button to enter in the app, it did not work. But the app work smoothly when i switched off the aircraft. I could enter easily.

Two days ago, i found a new message called " camera sensor error" and searched online for a solution. Most of them suggest to replace the flex ribbon cable.

Pls help

It connec
2020-10-15
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Abdul Baset
lvl.4
Flight distance : 1649416 ft
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Sri Lanka
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  6#
Alhamdulillah, I got fixed this issue by changing the ribbon cable
2020-10-26
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