DJI Stephen
DJI team
Offline
|
Hello there Dji rook. I am sorry for the trouble the has caused you and thank you for reaching out. Can you please try using a different recommended mobile device for your DJI Phantom 4 to see if the issue will still persist? Upon checking the said mobile device ( Xiaomi MiA1 ) that your are trying to use on your DJI Mavic Phantom 4 and with the DJI Go 4 application. I am sorry to say that the said mobile device is not recommended for the said drone and with the said application. We would suggest using a recommended mobile device for the DJI Phantom 4 and with the DJI Go 4 application for compatibility and reliability purposes. There is a possibility that the Xiaomi MiA1 will be able to work on the DJI Phantom 4 and with the DJI Go 4 application. But however, since it's not yet optimized with the said drone and with the said application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Go 4 application while using it on the DJI Mavic Phantom 4 . For reference I will post the list of recommended mobile device for the DJI Go 4 application. Thank you.
|
|