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Spark went haywire and is now lost
685 12 2020-10-14
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Texas Tornado
lvl.4
Flight distance : 1697526 ft
United States
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I have flown my Spark 359 times and only had a problem losing control 3 times.  This time I was not so lucky, the Spark is lost.  Every time before taking off I get a good GPS signal with a green light on my iPad.  When I take off I get the Spark 3 feet off the ground and check the controls.  I am currently using IOS 14.1.  About a minute and a half into my flight, my Spark went haywire.  I lost signal and control.  Now my Spark is gone.  Any help would greatly be appreciated.  Thanks in advance.  Gary
2020-10-14
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Texas Tornado
lvl.4
Flight distance : 1697526 ft
United States
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2020-10-14
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DJI Stephen
Super Moderator
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Hello there Texas Tornado. I am sorry to read and to know what happened to your DJI Spark. Since this unfortunate incident happened and you have lost the said drone. I would recommend for you to contact our DJI Support Team at https://www.dji.com/support?site=brandsite&from=nav for further assistance. If the said drone is still under the warranty period and it is evaluated as a non-pilot error, the warranty service will be provided. Again, I am sorry for your loss and thank you for your understanding.
2020-10-14
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JJB*
Captain
Flight distance : 10076204 ft
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Netherlands
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Hi,

sorry for your loss.  Surprised that you managed 359 flights....

The reason i sold my Spark is becasue Spark will randomly go into ATTI due to yaw/speed/compass/imu errors!

If you like upload your flightlog using thsi link > https://www.phantomhelp.com/LogViewer/Upload/

cheers
JJB
2020-10-15
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DAFlys
Captain
Flight distance : 58079272 ft
United Kingdom
Online

Sorry for your loss,  but using non released IOS versions is never a good idea.
2020-10-15
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A J
Captain
Flight distance : 13838848 ft
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United Kingdom
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Sorry to read of your loss
2020-10-15
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Texas Tornado
lvl.4
Flight distance : 1697526 ft
United States
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DJI Stephen Posted at 10-14 19:05
Hello there Texas Tornado. I am sorry to read and to know what happened to your DJI Spark. Since this unfortunate incident happened and you have lost the said drone. I would recommend for you to contact our DJI Support Team at https://www.dji.com/support?site=brandsite&from=nav for further assistance. If the said drone is still under the warranty period and it is evaluated as a non-pilot error, the warranty service will be provided. Again, I am sorry for your loss and thank you for your understanding.

The drone was over 2 years old and was out of warranty.
2020-10-15
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Texas Tornado
lvl.4
Flight distance : 1697526 ft
United States
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JJB* Posted at 10-15 01:44
Hi,

sorry for your loss.  Surprised that you managed 359 flights....

I will upload flight records.
2020-10-15
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Texas Tornado
lvl.4
Flight distance : 1697526 ft
United States
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DAFlys Posted at 10-15 01:50
Sorry for your loss,  but using non released IOS versions is never a good idea.

It was a new release to my phone and iPad software.
2020-10-15
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Texas Tornado
lvl.4
Flight distance : 1697526 ft
United States
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DAFlys Posted at 10-15 01:50
Sorry for your loss,  but using non released IOS versions is never a good idea.

It was a new release to my phone and iPad software.
2020-10-15
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DAFlys
Captain
Flight distance : 58079272 ft
United Kingdom
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Texas Tornado Posted at 10-15 04:11
It was a new release to my phone and iPad software.

You do know that its not released yet.  Only available via the Apple Developer Portal.
2020-10-16
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A J
Captain
Flight distance : 13838848 ft
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United Kingdom
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Yeah, the current iOS FW is 14.0.1
2020-10-16
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akosh
lvl.3
Flight distance : 898396 ft
Hungary
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I also lost my Spark recently in a similar way, see https://forum.dji.com/forum.php?mod=viewthread&tid=225694
Bought it from a friend when it was 2 years old, I had it for a year and put 400+ flights in it. Then all of a sudden I had a GPS error, the aircraft switched to ATTI and drifted away. Since then I saw many similar posts here. Seems like this can just happen with the Spark unfortunately.
2020-10-21
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