DJI Gamora
Administrator
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Hi Braennborns. Thank you for reaching us regarding the concern and I'm sorry to read and to know that you are having issues regarding with removing the lens cap of your DJI Osmo Action. Please be advised that, if the Osmo Action's lens filter cap is detached and attached poorly, then the waterproof performance will be weakened, water may enter into the camera when it is used underwater, and the lens may fog up, which will blur the image. Besides, the lens may be smeared when detaching the lens filter cap, so please be careful when detaching the сар. To protect the lens, the lens filter cap is firmly attached to the camera. If you cannot remove the cap, then you can use a tool that has protection or a cloth to remove it. Using a metal tool to detach the lens filter cap is not recommended as the cap's surface may be scratched. Please always cover a piece of cloth over the lens filter cap to prevent damage when using a tool. |
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