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airdrop error on Iphone with DJI video files
289 2 2020-10-26
Uploading and Loding Picture ...(0/1)
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johnta
lvl.1

United States
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The Mavic Pro 1.0 mirrors video and photo files onto the iPhone via the DJI app.  I'm trying to back them up. before I just delete them.

I download to photo app from the DJI app manually, then from the photo app I try to airdrop the videos but it gives me an error.

The photos seem to download fine.
2020-10-26
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DAFlys
Captain
Flight distance : 1283110 ft
United Kingdom
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You might try posting this over on the apple forum as it sounds like an IOS issue not a go 4 issue.   Alternatively backup your photos/video via iCloud.  I do that for all my images and it works great.
2020-10-27
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Hello johnta, thank you for reaching us out and for your inquiry. To further assist you, may I ask if what is the exact error you have received when you tried to upload the videos to airdrop? Regarding to the response from DAFlys post #2, that is actually correct you can backup the photos/videos via iCloud before you can delete them. Otherwise, the DJI Go 4 app will mirror the video and photo from your device.

Please keep us posted so that we can further assist you. Thank you.
2020-10-27
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