Please select Into the mobile phone version | Continue to access the computer ver.
RavenEye - iPhone video
835 9 2020-10-27
Uploading and Loding Picture ...(0/1)
o(^-^)o
JoelB
lvl.1
  • >>>
United States
Offline

It seems that iphone doesnt playback smooth when RS2/A7R4 recording.  Need to figure how to set up p=iphone smooth.   I notice that A7R4 display turns black when record button is on.   If I disconnect all cables then A7R4 display will show video playing without RS2.  Video seems to be "delay" Any tips?
2020-10-27
Use props
DJI Susan
Administrator

Online

Hi JoelB, may I know which cable did you use for the setup? Could you please provide a video of the issue with the following info for further confirmation?
1. Showing the transmission interface of RavenEye in Ronin app;
2. The cable connection, the black screen;
3. The camera resolution and framerate;
4. HDMI resolution, info display settings.  
Look forward to hearing back from you.
2020-10-28
Use props
JoelB
lvl.1
  • >>>
United States
Offline

Hi DJI Susan,

Guess what?  I restarted DJI RS2, camera, etc.  It's back to "normal". I do expect that iPhone view is ".001" second delay.  Is it correct?

Back to the Sony's display.. When I unplug all cables, A7R4 (stand alone) display works fine with display showing LIVE recording.  Any ideas?  Thanks again
2020-10-28
Use props
DJI Wanda
Administrator
Offline

JoelB Posted at 10-28 16:08
Hi DJI Susan,

Guess what?  I restarted DJI RS2, camera, etc.  It's back to "normal". I do expect that iPhone view is ".001" second delay.  Is it correct?

Hello there, thanks for providing the video. We will share this info with our engineer for the reference and will get back to you as soon as possible.

Thank you for your patience.
2020-10-29
Use props
JoelB
lvl.1
  • >>>
United States
Offline

Any luck so far?  smile
2020-11-2
Use props
JoelB
lvl.1
  • >>>
United States
Offline

JoelB Posted at 11-2 04:11
Any luck so far?  smile

Hi I am still waiting.  smile
2020-12-5
Use props
JoelB
lvl.1
  • >>>
United States
Offline

Hi. why ignore us?  Please advise us. Thanks
1-4 15:03
Use props
JoelB
lvl.1
  • >>>
United States
Offline

DJI Wanda Posted at 2020-10-29 02:15
Hello there, thanks for providing the video. We will share this info with our engineer for the reference and will get back to you as soon as possible.

Thank you for your patience.

Why delay?
1-4 15:04
Use props
DJI Wanda
Administrator
Offline


Hello there, we are sorry about the issue you had with DJI RS2 and Raveneye. As using USB-C shutter control cables will lead to occupying the bandwidth of Sony camera processors. Therefore, Sony currently prioritize USB-C signal more than HDMI signal. As a result, the Ronin app is not able to receive the video signal.

We have already noticed this issue and are currently working on a solution with Sony. We suggest you to use the Sony Muti camera cable that enables you to get signals from the HDMI.
1-5 05:50
Use props
JoelB
lvl.1
  • >>>
United States
Offline

DJI Wanda Posted at 1-5 05:50
Hello there, we are sorry about the issue you had with DJI RS2 and Raveneye. As using USB-C shutter control cables will lead to occupying the bandwidth of Sony camera processors. Therefore, Sony currently prioritize USB-C signal more than HDMI signal. As a result, the Ronin app is not able to receive the video signal.

We have already noticed this issue and are currently working on a solution with Sony. We suggest you to use the Sony Muti camera cable that enables you to get signals from the HDMI.

Thanks for your response.   Your kit comes with Sony Multi cable (for Sony to RSS input) nothing hdmi
1-5 07:37
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules