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RS2 Horizon Level Completely Off.... Anyone Else?
615 10 2020-10-29
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Mo Khayat
lvl.1

United States
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I balanced the A7siii with a 20mm lens from Sigma.  Everything is excellent as far as balancing goes.  But when you set the Rs2 down, you can clearly see that the horizon level is completely off.  This is on the roll axis.  If you pick the gimbal up to record, it's worse.  I've seen this type of post with older gimbals but DJI has never responded.  Is there a solution to this?
2020-10-29
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lajaro
lvl.2
Flight distance : 5840 ft
Canada
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I have a similar problem on the RSC2 with a Fuji X-T3. Noticeable rotation counter-clockwise.
EDIT: Solved this by going into Advanced/Horizontal Calibration settings.
2020-10-30
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mdripper
lvl.2
United States
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Im having the same issue with my RS2. U tried the horizontal calibration and it corrects itself as soon as the calibration starts but then reverts to being not level as soon as the calibration ends.
2020-10-31
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thundermonkey
lvl.1
United States
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I have the same issue.  I have to manually tune the horizon by 1.4 degrees clockwise.  Works, but would really rather have it be able to correct itself.
2020-10-31
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GHOST_SHOOTER
lvl.1
United Kingdom
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EXCACTLY the same issue here, will DJi respond?  Has anyone called technical?

As mentioned above, workaround was 1.3 degrees trim for me....
just in case you cant find it swipe left, scroll down to more, horiz calibration then Tune Manually.

Never had this issue with Ronin S, though.
2020-11-1
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Trev B
lvl.1
Flight distance : 14101 ft
Canada
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Same issue, and the manual horizontal adjustment solved it. Hopefully it'll be fixed in a firmware release.
2020-11-2
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vladidj
lvl.2
Thailand
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Same issue here. Nothing helped. Replaced gimbal at the service center.
2020-11-6
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vladidj
lvl.2
Thailand
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Same issue here. Nothing helped. Replaced gimbal at the service center.
2020-11-6
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djiuser_E20UrrM76PBK
New

United States
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I’m having the same EXACT issue! I wasn’t sure how to manually correct this by 1.3° Hopefully DJI will address this defect.
2020-11-7
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cheynetd
lvl.1
France
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Same situation for me also...
2020-11-10
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oblivie
lvl.2
Flight distance : 150673 ft
  • >>>
United States
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Yes DJI.... help???? Where the support????
At 11:20 in this video
https://youtu.be/XyX4J8JFwYk
2020-11-16
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