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RavenEye password is not connecting
3256 10 2020-10-31
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fanse73701da
lvl.1

United States
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Hi Everyone,

Trying to connect to the RavenEye wifi network on my iPhone but the password doesn't work. I'm using the password printed on the unit. No go. I noticed that the name of the wifi network as it shows up in my phone settings is different than the one printed on my RavenEye transmitter.

The network name that shows up to join on my iPhone wifi settings comes in as: "RavenEye-7937E5", but on the transmitter, the printed text reads "RavenEye-618BDE".

Is everyone finding that the name of the wifi network to join as it shows up in the phone settings matches what's printed on the transmitter? Looks like I have the wrong network logon settings printed on my RavenEye!?

I've tried the 12345678 password to connect the wifi, but no luck.

Any suggestions or ideas greatly appreciated. Thanks!
2020-10-31
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DJI Susan
Administrator

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Hi there, please try to press the power button six times to reset the default WiFi password 12345678, then you can change the password in the WiFi setting. See if this works. 1.png
2020-11-1
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fanse73701da
lvl.1

United States
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Thanks, Susan!

That did the trick. Haha, I first tried pressing the RS2 power button 6 times, but then realized you meant the power button on the RavenEye unit.

Thanks again!
2020-11-1
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fans0cdf9d70
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Puerto Rico
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DJI Susan Posted at 11-1 02:48
Hi there, please try to press the power button six times to reset the default WiFi password 12345678, then you can change the password in the WiFi setting. See if this works. [view_image][Image]

I have clicked the raven I six times reset the password to default.

It connects it asked me to change my password and then I cannot connect after that and I’ve done this process several times
2020-11-2
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fans0cdf9d70
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Puerto Rico
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DJI Susan Posted at 11-1 02:48
Hi there, please try to press the power button six times to reset the default WiFi password 12345678, then you can change the password in the WiFi setting. See if this works. [view_image][Image]

It connects with the default password
I open the app the light turns green
I’m prompted to reset the password
I reset the password properly combination number and letter

The light turns blue and it will not connect to Wi-Fi.

When I took this out of the box a few days ago it connected rather easily. It was great.

I have spent six hours repeating this process and it is not working. I am out of my mind frustrated
2020-11-2
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abase21
lvl.2
Germany
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..I think that is a problem of IOS  - you are not promted for a new password. Remove the REAVEN Eye Wi-Fi from you phone and  reconnect to the REAVEn EYE Wi-Fi you are now promted for the new password
2020-11-7
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fans2d199957
lvl.1

Thailand
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abase21 Posted at 11-7 02:18
..I think that is a problem of IOS  - you are not promted for a new password. Remove the REAVEN Eye Wi-Fi from you phone and  reconnect to the REAVEn EYE Wi-Fi you are now promted for the new password

and any help id there is not the raven eye in my Wifi list? It was there before and I type the password and try to use..... and now I do not see it in the available network list anymore. trying all possible but not more option ...... any other device can see it and connect it. App uninstalled, telephone restarted no..... But it was there in the first time.....
2020-11-24
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abase21
lvl.2
Germany
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fans2d199957 Posted at 11-24 07:37
and any help id there is not the raven eye in my Wifi list? It was there before and I type the password and try to use..... and now I do not see it in the available network list anymore. trying all possible but not more option ...... any other device can see it and connect it. App uninstalled, telephone restarted no..... But it was there in the first time.....

..I had the same problem , maybe your phone has only 2.4g Wi-Fi , you have to change that in the settings of RAVENEXe , to get there you have to use  a other device with 5g Wi-Fi
2020-11-26
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Sky Lakes Media
lvl.1
Flight distance : 2994688 ft
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United States
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I just got the Raveneye and there is no password on the SSDI sticker and 12345678 is not working either. I tried abcdefgh, ABCDEFGH, RAVENEYE, Raveneye, RavenEye ect and it stills says wrong password. Tried pushing the power button 6 times with no results. Need help I have a filming gig coming up next week that I will need the RavenEye for.
4-5 20:19
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dhpdigital
lvl.1

United Kingdom
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Sky Lakes Media Posted at 4-5 20:19
I just got the Raveneye and there is no password on the SSDI sticker and 12345678 is not working either. I tried abcdefgh, ABCDEFGH, RAVENEYE, Raveneye, RavenEye ect and it stills says wrong password. Tried pushing the power button 6 times with no results. Need help I have a filming gig coming up next week that I will need the RavenEye for.

Same problem here. No password on the RavenEye sticker. When I press the power button 6 times I don't get any 3 x flashing power lights to confirm the reset. I still can't connect. Is the unit faulty? Should I return it?
5-12 03:25
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djiuser_jrA6Ir6QTwOt
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The same problem for me also. There is no printed password on my RavenEye unit. Default password not working.
6-17 06:40
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