DJI Susan
Administrator
Offline
|
Hi Björn, to double confirm, the knob has been locked in place but the camera mounting plate can still be moved, right? If so, you may need to send the Ronin S back, there it can't be screwed.
Please fill out the online repair request on our official web and then send it back. Here is the link: https://repair.dji.com/repair/index
We will do our best to help this out.
|
|