Need help Activating my Mavic Air 2
370 4 2020-11-1
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droniebc
lvl.1

Canada
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hello,

I am trying to activate my Mavic Air 2 but I am getting and error code 1112 telling me to contact DJI support. doesnt matter what email account i use its the same message. Then the drone will reset itself and then i will see the go fly blue window but then it swtiches back to activate. Can someone please help me out?

Thanks
2020-11-1
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Montfrooij
Captain
Flight distance : 2560453 ft
  • >>>
Netherlands
Online

Hi!
You might be better off posting your question in the 'products' section of this forum.
That is way more active.
2020-11-2
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DJI Natalia
Administrator

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Hi droniebc, sorry for that case happened. Could you PM me the serial number of your drone? At the same time, please provide me with a screenshot of the error code, I'll help to check it. Thanks.
2020-11-2
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A J
Captain
Flight distance : 13838848 ft
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United Kingdom
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It sounds like you have a DOA unit
2020-11-2
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DH_Pilot
lvl.4
Flight distance : 3301621 ft
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Slovakia
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1112 error code means that unit has been stole, I suggest to contact DJI, they will probably advise you to return it to the supplier.
2020-11-2
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