Record on Canon EOS R5 does not start from Raveneye record icon
2391 2 2020-11-2
Uploading and Loding Picture ...(0/1)
o(^-^)o
Moni Johnson
lvl.4
Flight distance : 1375846 ft
  • >>>
United States
Offline

Just a bug report for DJI. When pressing the record button in the Raveneye section of the Ronin app, recording starts only on the mobile device but not on the R5. Works fine from other areas of the Ronin app, as well as from the record button on the RS2.

2020-11-2
Use props
DJI Wanda
Administrator
Online

Hello Moni, have you set up the HDMI display as 'Camera+Display' when the camera is on the video recording?

You can refer the RavenEye camera compatibility list for setting up: https://dl.djicdn.com/downloads/ ... ibility_List_en.pdf

Let us know if you still need further assistance.
2020-11-3
Use props
Moni Johnson
lvl.4
Flight distance : 1375846 ft
  • >>>
United States
Offline

DJI Wanda Posted at 11-3 03:20
Hello Moni, have you set up the HDMI display as 'Camera+Display' when the camera is on the video recording?

You can refer the RavenEye camera compatibility list for setting up: https://dl.djicdn.com/downloads/DJI_RS_2/DJI_Ronin_RavenEye_Image_Transmission_System_Compatibility_List_en.pdf
Thank you for replying. Yes, I have the R5 setup as you described. This has no effect on enabling/initiating recording from the section of the app I describe though. Again, recording works from from other areas of the app, as well as from the record button on the RS 2. Issue is only from the Raveneye portion.


Edit: This feature is working now.
2020-11-3
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules