Need help troubleshooting my set up.
Trying to set up Raveneye on my RS2 connected to my Canon 5D mk3. Everything seems to be working except the HDMI to HDMI connection from camera to Raveneye. The RS2 says no connection to camera and I get a black screen on my mobile phone through the app.

And help with the above would be appreciated.

Hello there, have you followed the instructions on the Raven Eye user guide for the settings? https://dl.djicdn.com/downloads/ ... r_Guide_v1.0_en.pdf
And please also check the camera compatibility information: https://dl.djicdn.com/downloads/ ... ibility_List_en.pdf

If the information above still cannot address your issue, could you share any videos regarding to the issue you mentioned above? We are here to help.

Thanks!

DJI Wanda Posted at 11-2 23:22
Hello there, have you followed the instructions on the Raven Eye user guide for the settings? https://dl.djicdn.com/downloads/DJI_RS_2/DJI_Ronin_RavenEye_Image_Transmission_System_User_Guide_v1.0_en.pdf
And please also check the camera compatibility information: https://dl.djicdn.com/downloads/DJI_RS_2/DJI_Ronin_RavenEye_Image_Transmission_System_Compatibility_List_en.pdf

Happy to let you know that my problem is solved. An up date to the latest camera firmware fixed the issue.

re-rides Posted at 11-6 00:13
Happy to let you know that my problem is solved. An up date to the latest camera firmware fixed the issue.

Thank you for reminding the results.
Enjoy your shooting with the RS2!