Return issues to have my MAVIC AIR 2 repaired
725 1 2020-11-4
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mcmilch
lvl.1
Flight distance : 40102 ft
Canada
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I sent my Mavic air 2 back as instructed. I check the status and UPS has a urgent notice that I must pay  in import fee? What happens now. This is so frustrating just to get a repsones on how to request a repair has taken over 2 weeks, now this!
2020-11-4
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DJI Susan
Administrator
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Hi mcmilch, I am deeply sorry for the waiting, your package has been released, please don't worry. Apologize again for the waiting when you applied for the service case. Once it arrives at our facility, our local team will take care of the drone asap, if there is anything I can help with during the service, please feel free to let me know, I will do my best to help.
2020-11-4
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