Hi! I am from Greece and recently i bought Mavic Air 2!  As you can see in the picture i upload the USB port cover doesn't close very well.
I would like to know:
1. If i will have humidity problem and as a result will destroy the port or the cover is only for dust protection.
2. The shop that i bought it told me that the only solution is to send it in Germany to replace the cover. They can't replace it. This is unacceptable because i will have to wait 15-20 working days to get it back and due to Covid i think this will be much longer. Also it is the danger to lose the drone in transportation and i don't know who will cover me under this situation. DJI, the shop i bought it or the courier company?
3. The official DJI store/service in Greece told me that they can't replace the cover because i didn't bought it from them. So i have to pay 70€ to replace it! That's what they asked.
I will appreciate it very much if someone has an answer for the above.

Thanks in advance.

Hello Socrates Gi, thank you for reaching us out and I feel sorry this has caused you. For better assistance you can contact our DJI Support under this link: https://www.dji.com/support?site=brandsite&from=nav scroll down the page and select "Tel" to contact them via phone or you can send them an email by selecting "Email". Proper resolution will be provided. Thank you and I'm looking forward to fix that one.

DJI Paladin Posted at 11-4 08:55
Hello Socrates Gi, thank you for reaching us out and I feel sorry this has caused you. For better assistance you can contact our DJI Support under this link: https://www.dji.com/support?site=brandsite&from=nav scroll down the page and select "Tel" to contact them via phone or you can send them an email by selecting "Email". Proper resolution will be provided. Thank you and I'm looking forward to fix that one.

Thanks! I already did it! I hope i will have a respond asap.

Socrates Gi Posted at 11-4 09:05
Thanks! I already did it! I hope i will have a respond asap.

Thank you, did you send it via email? If so, you can also provide your ticket number to me, I will help to keep an eye on it.

I would just put a small piece of duct or mylar tape over it. That cover is not airtight anyway.

DJI Paladin Posted at 11-4 20:18
Thank you, did you send it via email? If so, you can also provide your ticket number to me, I will help to keep an eye on it.

I 've sent it via email but i don't have a ticket number.

That USB cover on my MA2 also doesn't close properly and one side stocks out a bit. I don't think it's a problem.

Maybe try putting some type of weight on it to get it to sit flat.

DJI Paladin Posted at 11-4 20:18
Thank you, did you send it via email? If so, you can also provide your ticket number to me, I will help to keep an eye on it.

Unfortunately nobody answered my email yet. It's been a week since i sent it. I don't know if this is normal. Do i have to sent it again?
I don't even want to think about what will happen if i have a more serious problem.
What is your opinion?

GaryDoug Posted at 11-4 20:41
I would just put a small piece of duct or mylar tape over it. That cover is not airtight anyway.

I thought about it and maybe i 'll do it.

LoonyFlyer Posted at 11-6 17:11
That USB cover on my MA2 also doesn't close properly and one side stocks out a bit. I don't think it's a problem.

It is a problem. The cover is not the same size on all sides. I checked it. That's why pops up on that side.