DJI Stephen
DJI team
Offline
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Hello there. I am sorry to know that you are having issues with your DJI Mavic Air Intelligent Flight Batteries and thank you for reaching out. Battery swelling is basically caused by to much heat, vast changes in temperature and/or moisture getting into the battery itself. The lifespan and condition of the battery will depend on the totality of how it was used and stored. Hoping for your kind understanding that every electronic product and batteries has a certain warranty period and lifespan. For safety purposes please do not use bloated or bulging batteries when flying or operating your drone so that the drone's performance will not be affected or compromised . Using bloated or bulging batteries might lead to damaging of the aircraft, or worse, damage to property. In addition I will post a link where in you can the DJI Mavic Air Intelligent Flight Battery Safety Guidelines ( https://dl.djicdn.com/downloads/ ... idelines%20v1.0.pdf ). Again I am sorry and thank you for understanding. |
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