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Black screen in DJI Assistant 2 app for mavic
668 2 2020-11-5
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Manul
lvl.1

Republic of Moldova
Offline

When I last used it, everything was fine. Now I need to update the drone and I have a black screen, sometimes it disappears for one second but then reappears


















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2020-11-5
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Manul
lvl.1

Republic of Moldova
Offline

When I last used it, everything was fine. Now I need to update the drone and I have a black screen, sometimes it disappears for one second but then reappears
2020-11-5
Use props
DJI Gamora
Administrator

Offline

Hello there Manul. Thank you for reaching out and I am sorry to read and to know that you are having an issue with the DJI Assistant 2 on your computer for you to update the unit. For us to be able to assist you further, may I know what is the version of the software installed on your computer? In addition, were you able to isolate and check if the issue will persist upon re-installing the DJI Assistant 2?
2020-11-5
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