Ciao a tutti
ho un problema con la fotocamera del mio P4 Advanced: da qualche giorno tutte le foto escono eccessivamente sovraesposte, nonostante la modalità di scatto sia sempre stata impostata su automatica. Il drone ha circa due anni o poco più e il problema mi si è presentato solo da qualche volo. La fotocamera non ha mai subito urti, ho sempre scattato senza mai modificare nessun parametro ed il drone è sempre stato riposto dentro una custodia rigida.
Il problema si presenta solo nelle foto, i video escono sempre perfetti.

Ho provato a scattare con la modalita manuale, a drone fermo, ma su una ventina di foto escono bene solo le prime 2/3, le altre vengono sovraesposte. Ho aggiornato il firmware e resettato la fotocamera ma non ho risolto nulla. Ho anche resettato la memory card che ho sempre utilizzato e ne ho anche presa una nuova (lexar 633x uhs-I).

Da cosa può dipendere? Utilizzo il drone per lavoro e mi sta creando non pochi problemi questa situazione.

Hello there GianLuigi_B. Thank you for reaching out and I am sorry to read and to know that you are having an issue regarding the photos you've captured using your DJI Phantom 4 Advanced. For us to be able to assist you further and have a better visualization of the concern. Please provide us a copy of the original file of the photo showing the issue. Thank you.

The most likely cause of your problem would be that you have accidentally set the exposure compensation to overexpose by 2 or 3 stops.

Check the camera data on screen and if you see EV +2.0, EV +3.0 etc, change  that back to show EV 0.

Labroides Posted at 11-6 16:13
The most likely cause of your problem would be that you have accidentally set the exposure compensation to overexpose by 2 or 3 stops.

Check the camera data on screen and if you see EV +2.0, EV +3.0 etc, change  that back to show EV 0.

Thanks for you answer. No, I check and is set to 0.0.  

DJI Gamora Posted at 11-5 23:36
Hello there GianLuigi_B. Thank you for reaching out and I am sorry to read and to know that you are having an issue regarding the photos you've captured using your DJI Phantom 4 Advanced. For us to be able to assist you further and have a better visualization of the concern. Please provide us a copy of the original file of the photo showing the issue. Thank you.

GianLuigi_B Posted at 11-7 23:27
[view_image]

That's a small cached image.
Can you post an original full-sized image as it's metadata might help solve the mystery?

Labroides Posted at 11-8 01:27
That's a small cached image.
Can you post an original full-sized image as it's metadata might help solve the mystery?

this is an original raw photo

https://www.dropbox.com/s/skzijf6odtu3rqs/DJI_0463.DNG?dl=0

GianLuigi_B Posted at 11-8 10:59
this is an original raw photo

https://www.dropbox.com/s/skzijf6odtu3rqs/DJI_0463.DNG?dl=0

Thanks ... I'm not sure what's causing the issue.
The image is very over-exposed.
The metadata shows Exposure compensation = 0
It also shows that the exposure mode was Program AE (auto).

I wonder if the camera is also overexposing if you were to try Aperture Priority.
Could you try some test shots - no need to fly or put propellers on.
You can just take a couple indoors or in your garden etc.

Labroides Posted at 11-9 00:23
Thanks ... I'm not sure what's causing the issue.
The image is very over-exposed.
The metadata shows Exposure compensation = 0

hi, I try and I see that indoor photo are not overexposed, outdoor are overexposed