Hi,

I have a Phantom 4 Pro (in fact I have two, and a Mavic, and a Ronin M, and two DJI Action Cameras, and a DJI Pocket camera....) and I've got an issue with two batteries swelling - each with very limited cycles.

What are my options? These things are nearly $200 each!

Please help!


Gary Johnson

Hello there Gary Johnson. I am sorry for the trouble this has caused and thank you for reaching out. Battery swelling is basically caused by to much heat, vast changes in temperature and/or moisture getting into the battery itself. The lifespan and condition of the battery will depend on the totality of how it was used and stored. Hoping for your kind understanding that every electronic product and batteries has a certain warranty period and lifespan. For safety purposes please do not use bloated or bulging batteries when flying or operating your drone so that the drone's performance will not be affected or compromised . Using bloated or bulging batteries might lead to damaging of the aircraft, or worse, damage to property. In addition, you may also contact our DJI support team at https://www.dji.com/support for additional assistance and I will post a link where in you can the DJI Phantom 4 Pro Intelligent Flight Battery Safety Guidelines ( https://dl.djicdn.com/downloads/ ... y+Guidelines+En.pdf ). Again I am sorry and thank you for understanding.