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Plastics coating cracked next to the lanyard eyelet screw hole
167 8 2020-11-5
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akozc
First Officer
Flight distance : 931381 ft
Macao
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As title and attached photo says, today coincidentally, found out a thin plastic coating just next to one of the lanyard eyelet screw holes was cracked.
  
Do not know, if this was caused because the pressure of eyelet screw or it was there since the beginning.
  
SC is over a year old; I never ever over torque the eyelet and eyelets itself has also rubber gasket which normally absorbs and distribute the pressure.
  
Plus, I also never stretched or tensioned the lanyard.
  
It can be simply ignored , as apart from cosmetic, it does not impact function of lanyard attachments but just would like to know if either of DJI fellow has any similar defect or could this trigger further damage , such as loosening of the screw hole etc.
  
Thanks in advance for your comments or advise.

20201106_082325A.jpg
2020-11-5
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JohnLietzke
First Officer
Flight distance : 2757067 ft
United States
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Those look like stress cracks to me.  From these Smart Controller teardown photos the lanyard nut mounts appear to floating injection plastic.  This design would be subject to flexing with force.
2020-11-5
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akozc
First Officer
Flight distance : 931381 ft
Macao
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JohnLietzke Posted at 11-5 17:57
Those look like stress cracks to me.  From these Smart Controller teardown photos the lanyard nut mounts appear to floating injection plastic.  This design would be subject to flexing with force.[view_image]

good to know that and thanks a lot for the quick feed back.
I should probably stop using the lanyard
2020-11-5
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JohnLietzke
First Officer
Flight distance : 2757067 ft
United States
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I have been think of getting one for the Mavic Air 2 so I do not have to use my phone.  The information was mutually beneficial.
2020-11-5
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DJI Stephen
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Hello there akozc. Thank you for reaching out and I am sorry to know that there is a crack on your DJI Smart Controller next to the lanyard eyelet screw hole. If this crack in anyway is affecting the safety and performance of your DJI Smart Controller. I would recommended for you to contact our DJI support team at https://www.dji.com/support for further assistance. We have a team that will do there best to check your DJI Smart Controller and give out the best resolution for this issue. Again I am sorry for this trouble and please stay safe always.
2020-11-5
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akozc
First Officer
Flight distance : 931381 ft
Macao
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DJI Stephen Posted at 11-5 20:00
Hello there akozc. Thank you for reaching out and I am sorry to know that there is a crack on your DJI Smart Controller next to the lanyard eyelet screw hole. If this crack in anyway is affecting the safety and performance of your DJI Smart Controller. I would recommended for you to contact our DJI support team at https://www.dji.com/support for further assistance. We have a team that will do there best to check your DJI Smart Controller and give out the best resolution for this issue. Again I am sorry for this trouble and please stay safe always.

Hi Stephen,
Thanks indeed for advise.
I am based in Macao and nearest service center is in Hong Kong but due to Covid 19 ,border between Macao and HK closed since Feb.
I will send  an email to HK Flagship store to understand  the conditions for repair or check.
2020-11-5
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DJI Stephen
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akozc Posted at 11-5 20:21
Hi Stephen,
Thanks indeed for advise.
I am based in Macao and nearest service center is in Hong Kong but due to Covid 19 ,border between Macao and HK closed since Feb.

Hi there akozc. Thank you for the reply and you are very much welcome. If you have any other inquiries or concerns with DJI. Please feel free to post it here at DJI Forum. We are all here to help and support you. Again thank you for your valued support and please stay safe always.
2020-11-9
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Gjuro
Second Officer
Flight distance : 779373 ft
Croatia
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the same thing happened to me with sunnylife
2020-11-10
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akozc
First Officer
Flight distance : 931381 ft
Macao
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Gjuro Posted at 11-10 08:25
the same thing happened to me with sunnylife

I was also (no longer) using the sunnylife probably there is something  wrong gives  too much pressure on the SC coatings.
2020-11-10
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