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URGENT RS2 Owner, does your handle lock lever rotate fully?
588 17 2020-11-6
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nomnomnom
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Flight distance : 8343 ft
Canada
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I've bought two RS2 now, and both the same problems. The lock lever for the battery handle does not rotate fully to the lock icon. Even according to the manual, it should.

Screen Shot 2020-11-06 at 9.58.07 PM.png
Screen Shot 2020-11-06 at 9.59.22 PM.png

Does your unit rotate fully? It's honestly very dangerous because there's no locking at all for mine, if I accidentally hit the lever, it slides into the unlock position and the handle comes right out.

PLEASE HELP. I bought this TWO TIMES NOW
2020-11-6
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Ssaumlsch
Second Officer
Germany
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Hey, I have the same problem, my lock doesn't close all the way either. This make using the gimbal underslung ov even hanging on a crane a little bit sketchy I guess...
2020-11-7
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Moni Johnson
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Mine is fully rotated when locked.
2020-11-7
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nomnomnom
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Moni Johnson Posted at 11-7 07:21
Mine is fully rotated when locked.

When it rotates fully does it ‘click’ and stay there? Does it prevent accidental rotation?
2020-11-7
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Ssaumlsch
Second Officer
Germany
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Hm that sucks - this is how fare I can possibly move it without having the feeling of breaking something...



Now it's a question of if the problem lies with the battery or the gimbal itself. Could a moderator forward this to DJI support or do we have to contact them ourselves?
2020-11-7
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ogburrigmail.com
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same problem here
2020-11-7
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Indio
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Austria
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was the same on ronin-s  > normal
2020-11-7
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Ssaumlsch
Second Officer
Germany
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Indio Posted at 11-7 15:17
was the same on ronin-s  > normal

Actually no, I own a Ronin S and the lock on that gimbal doesn't have a click in stop (the middle round button) like on this mechanism. Additionally, on the Ronin S the battery slides in from the front, so there is less chance of the whole gimbal just falling straight down when underslung.
2020-11-7
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Indio
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Ssaumlsch Posted at 11-7 15:46
Actually no, I own a Ronin S and the lock on that gimbal doesn't have a click in stop (the middle round button) like on this mechanism. Additionally, on the Ronin S the battery slides in from the front, so there is less chance of the whole gimbal just falling straight down when underslung.


even if the lever on the RS-2 is completely open, the battery handle does not come off
only when the safety button is pressed
2020-11-7
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Ssaumlsch
Second Officer
Germany
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Indio Posted at 11-7 15:57
even if the lever on the RS-2 is completely open, the battery handle does not come off
only when the safety button is pressed

I just tested this on my unit and no, it definitely comes out - the safety button never engages since I can't close it all the way. But that's interesting! When does your safety button engage - only when you close the lock all the way or when you slide the battery in the first time?
2020-11-7
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nomnomnom
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Indio Posted at 11-7 15:57
even if the lever on the RS-2 is completely open, the battery handle does not come off
only when the safety button is pressed

No that is not true. Mine comes off without safety button pressed
2020-11-7
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Moni Johnson
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nomnomnom Posted at 11-7 07:36
When it rotates fully does it ‘click’ and stay there? Does it prevent accidental rotation?

Yes, mine seems to lock in place.
2020-11-10
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ToscanaDrone
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Same for me.
2020-11-11
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nomnomnom
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Canada
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I mean I know it's not a big deal for a lot of people but I'm actually quite poor and this is a very expensive investment for me. I think this is not really an acceptable fault where it's a real danger to the safety of the camera
2020-11-11
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DJI-Paul
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That's not really a safety button. You can forcibly still pull the battery out. The button also makes sure to keep the latch in the unlocked position when a battery isn't attached so that you can pop a battery in when swapping batteries. The release button allows the internal latch to slide away to provide frictionless detachment. It's helpful in situations where you have the universal mount sitting on top of a car and the entire rig is heavy. You want to be able to lift up without any snag.

As for the lock icon, the latch doesn't click into a lock position as it's a pressure fit similar to the camera plate latches. In order for your battery to slide out, you have to physically rotate the latch and hold it in the unlocked position to pull the battery out. If you accidentally pushed the latch, it'll spring out and won't stay in the locked position.
2020-11-12
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qbvbsite
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Canada
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Same here, to start it was a little over half way. after removing and relocking a few time its now closer to the end but not fully. Is this normal DJI?
1-13 10:30
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qbvbsite
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Canada
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mine is a little closer to @Ssaumlsch image above



1-13 10:43
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qbvbsite
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Canada
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I would really like someone from DJI to confirm the above is ok for use ^^
yesterday 06:36
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