Just taken delivery of a Ronin SC, after balancing, (excellent in app on all 3) I have noticed from the pan motor, a peculiar clicking noise which I'm concerned will show up on video's. Other two motors are completely silent. Attached a video of it below, it's also only halfway round, other half is silent.
I've contacted customer service, but I'm just wondering if there's a reason for it?
Hello there, we are sorry for bringing you the experience with the Ronin-SC, we have forwarded this video to the engineers and will confirm the results on Monday. Could you please also tell us the CAS number or the email ticket number that you received after contacting with our service team? We will help tp follow up with your case, thanks a lot!