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pocket two not closing down correctly
391 11 2020-11-7
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Jnrmack
lvl.2

United Kingdom
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Pocket 2 not switching off correctly,i put on mini tripod switch of and the gimble locks into place, around the 10 second mark the gimble does a half turn, and the lens tilt at a angle.
ty this link.https://photos.google.com/photo/AF1QipPTnqJ-HGNfwUU2ozWarlr56Obt5m5sAONqEa2p


2020-11-7
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DJI Gamora
Super Moderator

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Hi Jnrmack. Thank you for reaching out and I am sorry to read and to know that you are having issues with you DJI Pocket 2. I tried to check the link provided but it is not working. For us to be able to assist you further please provide us another link or the video showing the concern. Thank you.
2020-11-8
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Jnrmack
lvl.2

United Kingdom
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try this link. https://photos.app.goo.gl/8h1JKobyqrkETsEb7
2020-11-8
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AlanHd
Captain
Flight distance : 767762 ft
United Kingdom
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I hope you get it sorted
2020-11-8
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Jnrmack
lvl.2

United Kingdom
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AlanHd Posted at 11-8 03:50
I hope you get it sorted

i prosome its a software error if not the camera may have to go back.
2020-11-8
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Tide
Captain
South Korea
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Jnrmack Posted at 11-8 05:13
i prosome its a software error if not the camera may have to go back.

That is normal.
It has 10sec parking period that maintain the parking position so you can conveniently store it into the case.

Pocket is actually on during the parking period and spending the bettery. So you need to store it before the parking period end.

Old Pocket 1 used to have no parking period and was inconvenient. Then it was firmware updated later.
2020-11-8
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Jnrmack
lvl.2

United Kingdom
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Tide Posted at 11-8 05:34
That is normal.
It has 10sec parking period that maintain the parking position so you can conveniently store it into the case.

but its not doing that instant open like it shows on the videos. its snap faster closing up then opening.
2020-11-8
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heightoffield
lvl.4
Flight distance : 2670423 ft
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Hungary
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yeah, that's normal. mine is doing the same.
2020-11-8
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Tide
Captain
South Korea
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Jnrmack Posted at 11-8 07:59
but its not doing that instant open like it shows on the videos. its snap faster closing up then opening.

Instant open? You mean quick boot?
You need to press and hold function button for quick boot. Not power button. If I understand you correctly.
2020-11-8
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NyVetteGuy
lvl.3
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United States
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It only stays in that parked position to facilitate you placing it in the case.

Normal operation.
2020-11-8
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Jnrmack
lvl.2

United Kingdom
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Tide Posted at 11-8 10:36
Instant open? You mean quick boot?
You need to press and hold function button for quick boot. Not power button. If I understand you correctly.

thank you, if i put two and two together after the 10sec it it uses power to turn the head 90 degree, so when you pull  it out the case the head swing into 90 degree and when you press the FN button it instant set up.
2020-11-10
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djiuser_zjRsJEOqR4q9
New

New Zealand
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I received my new pocket 2 today and have had the same experience, not only does it turn 10secs after powering down, but it spins the lens around to expose itself even within the case - it’s asking to get scratched.
DJI support told me it’s not normal, so how have you progressed since last month?
2020-12-9
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