jbolf88
lvl.2
Flight distance : 897323 ft
United States
Offline
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DJI Gamora Posted at 11-9 02:39
Hello there jbolf88. Thank you for reaching out and I am sorry to read and to know that you've encountered this kind of issue on your DJI Phantom 4. For us to be able to assist you further, may I know if were you able to refresh the firmware of the unit using the DJI Assistant 2 on a computer? In addition, did the drone encountered any history of a hard landing or crash incident? thank you.
I was able to use DJI Assistant 2 and I made sure I have the latest firmware. The Phantom has always flown flawlessly and has never been in any kind of a crash. I appreciate your help |
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