DJI Susan
Administrator
Offline
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I am regretful for the difficulties caused to you, Airmaxx23, please accept my sincere apology for the inconvenience caused. I am sorry that we may need to receive the drone first and take care of it. Hope your kind understanding.
I noticed that an expedited case has been created for you, rest assure, our local team will do the best to help and sort out the case as soon as possible when they receive the drone. I will also keep my eyes on the progress of your case. If you have further concerns about the case, please feel free to let me know, I am here to help. |
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