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Lens misaligned? Image soft on one side
209 7 2020-11-12
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jmvdigital
lvl.1
United States
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Anyone else notice that one side of their image is always a bit soft/blurry on the Pocket 2? I'm hoping it's just a fluke and have a replacement coming. On my Pocket 2, the right side of the frame is quite soft. It's worst at the very edge and falls back to sharp about 25% into the frame. The left side of the image does not have this problem.
Attaching a couple of quick screengrabs from a 4K video. As I panned you can see a tree in the distance is very soft when it's on the right side, and when that tree reaches the left side, it's much sharper. No change in pan speed or focus. Same thing is noticeable in photos.




Left side, sharp

Left side, sharp

Right side, soft

Right side, soft
2020-11-12
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Montfrooij
Captain
Flight distance : 1995141 ft
Netherlands
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Are you using the wide angle lens?
2020-11-12
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fansfe82067d
Captain
Australia
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Maybe it's like 'Tide' - a dirty lens (inside, under the cover, the user cannot clean it).
2020-11-13
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Tide
Captain
South Korea
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I also had a sofe/blurry area in the right side of image.
And found my lens had a defect in the right side.
201113_193101_147913edc2413d.JPG
2020-11-13
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jmvdigital
lvl.1
United States
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Montfrooij Posted at 11-12 23:55
Are you using the wide angle lens?

No. Have not even tried that.
2020-11-13
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jmvdigital
lvl.1
United States
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Tide Posted at 11-13 02:35
I also had a sofe/blurry area in the right side of image.
And found my lens had a defect in the right side.

Wow! I just checked out this one under a magnifying glass (not nearly as close as your photo), but didn't see anything obvious. I've got a replacement coming tomorrow. I'll take some side-by-side images to share.
2020-11-13
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Montfrooij
Captain
Flight distance : 1995141 ft
Netherlands
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jmvdigital Posted at 11-13 07:09
No. Have not even tried that.

Ok.
Hope you get it fixed!
2020-11-13
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DJI Natalia
Administrator

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Hi jmvdigital, sorry for the inconvenience caused. Could you please PM me the serial number of your Pocket 2? At the same time, please provide us with some original images for further analysis, you may upload it to Dropbox or Google Drive, then share the link with me. Looking forward to hearing from you. Thanks.
2020-11-14
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