Hello! This is my first post, I hope that I am posting in the correct location. I will be as brief as possible. 3 weeks ago I purchased my Mavic Mini fly more combo and the extended care package. I named the drone Howard. Shortly after my purchase, the Mini 2 was released. I was planning on returning Howard to the third party online retailer that I purchased him from and then upgrading. Before I got around to it, I ran into a problem. The USB port on the controller stopped working gradually. Out of the box, Howard's controller was a pain to plug in and gradually got worse until it became impossible to plug in a usb cable to charge it. A new controller is not covered by the extended care package, and I cannot return Howard with a non-functioning controller. I checked out the trade-up value from DJI and do not plan on going that route. I can purchase a new controller from the same retailer that sold me Howard, but it is a bit expensive and it is unclear to me if I am required to make the return with the original controller. I have not contacted support yet, but I am planning on doing that immediately after posting this thread. I have until January 31st 2021 to return Howard and his accessories to Amazon for a full refund. I am not sure what to do or if the defective controller was my fault or a manufacturing defect. I will be forever grateful if anyone here can point me in the right direction. Thank you in advance and it is great to now be part of the community.

Hi there, I'm sorry to hear about the issue with your Mavic mini remote controller, you may try a different USB cable, if the issue still persists, please contact our support team via http://www.dji.com/support to open a case and send it in for service, we'll do our best to help this out.