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Smart controller repair question? SD slot problem
101 2 2020-11-13
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TruGreen
Captain
Flight distance : 541736 ft
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United States
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anyone have the issue of the SD card not ejecting when pushed in? had to use a small tweezers to pull the card out. tried to clean the slot incase it was stuck to no avail. was able to free the spring loaded ejector part but now the card wont click and stay in. any one had similar issue and had to send to DJI for repair? and idea on what the repair cost would be? Im in CA, USA
2020-11-13
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Hi there TruGreen, my apologies to know that your Smart Controller SD card slot is no longer ejecting the SD card and thank you for reaching us out. Unfortunately we don't have an estimate for the pricing if how much it will cost to repair your Smart Controller. Repair cost may varies to the parts and damages that needs to repair. Though, you can submit an online repair request for your controller. https://repair.dji.com/repair/index you can also contact our DJI Support for proper assistance at https://www.dji.com/support?site=brandsite&from=nav
Thank you for your understanding and support.
2020-11-13
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TruGreen
Captain
Flight distance : 541736 ft
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United States
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DJI Paladin Posted at 11-13 13:07
Hi there TruGreen, my apologies to know that your Smart Controller SD card slot is no longer ejecting the SD card and thank you for reaching us out. Unfortunately we don't have an estimate for the pricing if how much it will cost to repair your Smart Controller. Repair cost may varies to the parts and damages that needs to repair. Though, you can submit an online repair request for your controller. https://repair.dji.com/repair/index you can also contact our DJI Support for proper assistance at https://www.dji.com/support?site=brandsite&from=nav
Thank you for your understanding and support.

will they be able to give an estimate for repair? the controller functions fine, and i know the SD is not needed as the RC has internal memory. so I may just leave it be
2020-11-13
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