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Head 'jiggling' during timelapse
492 11 2020-11-13
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Baksaj808
lvl.1
United States
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Ok, So I've got my new Osmo Pocket 2 and I like the thing but I noticed something strange.
This is a 3-day old item, no wear/n/tear, just played with it at home (after I did all the software updates).

During timelapse, before every 'shot' it jiggles the head. See attached vid. This is very noticeable, however, this jiggle does not show up at the 'end result' the stiched timelapse video.

I was wondering if this is 'normal' and intentional, and it was meant to do this (the Osmo 1 did not produce such shakes) or... this is something else?
(I'm switching from Gen 1 Osmo).

Here is a link to the video file I made from the Osmo 2 doing the jiggle while talking the timelapse.
(video link via google drive)

Any input would be welcome!

Osmo 2 head jiggle.zip

399.81 KB, Down times: 3

Osmo 2 head jiggle video zipped

2020-11-13
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Baksaj808
lvl.1
United States
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https://drive.google.com/file/d/1Me9-vHiSAovTBg0DMMjVbaHDEUclIsyW/view?usp=sharing copy-paste this for the google drive video link. the post removes it automatically
2020-11-13
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DJI Gamora
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Hello there Baksaj808. Thank you for reaching out regarding the concern with the response of the DJI Pocket 2 gimbal during the process of taking a timelapse. This is noted and let me please forward this concern to our Designated Department and once I receive a reply, I will send you a notification as well. Thank you for your understanding and support.
2020-11-14
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Ray-CubeAce
Captain

United Kingdom
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Hi. I have the Osmo Pocket and that also 'jiggles' between shots. More so outside where wind can effect the head movement.
2020-11-14
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JacksonLai
lvl.2
Hong Kong
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I have the exact same issue in my dji pocket 2
2020-11-14
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Baksaj808
lvl.1
United States
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DJI Gamora Posted at 11-14 03:09
Hello there Baksaj808. Thank you for reaching out regarding the concern with the response of the DJI Pocket 2 gimbal during the process of taking a timelapse. This is noted and let me please forward this concern to our Designated Department and once I receive a reply, I will send you a notification as well. Thank you for your understanding and support.

Much appreciated, thank you!
2020-11-14
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Psoon
lvl.4
Canada
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Same observation here too with my Pocket 2 . I’ve done lots of Motion timelapses with my older Osmo Pocket and never observed any unusual jerky or ‘jiggling' movements. However, with the Pocket 2 this jerkiness will be noticed if you are monitoring it on your smart phone's screen as well as seeing the gimbal itself. Definitely needs a firmware fix.
2020-11-14
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Montfrooij
Captain
Flight distance : 1994829 ft
Netherlands
Online

It is a known 'issue' although only present in shorter intervals and not affecting the output.
2020-11-14
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Ray-CubeAce
Captain

United Kingdom
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I would imagine this is necessary. If the Pocket is not completely level, especially if programmed to pan, it would need small adjustments to keep the horizon level. As long as the output is stable I don't see a problem.
2020-11-15
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DJI Gamora
Super Moderator

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Baksaj808 Posted at 11-14 08:52
Much appreciated, thank you!

Hi Baksaj808, thank you for patiently waiting for the feedback. I receive a response from our Designated team and please be advised that this phenomenon is part of normal gimbal movement, and will not affect the stability of the Motionlapse. Please avoid touching the gimbal in Motionlapse mode. Thank you for your understanding and support.
2020-11-19
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Baksaj808
lvl.1
United States
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DJI Gamora Posted at 11-19 23:58
Hi Baksaj808, thank you for patiently waiting for the feedback. I receive a response from our Designated team and please be advised that this phenomenon is part of normal gimbal movement, and will not affect the stability of the Motionlapse. Please avoid touching the gimbal in Motionlapse mode. Thank you for your understanding and support.

Thank you, much appreciated!
2020-11-20
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DJI Gamora
Super Moderator

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Baksaj808 Posted at 11-20 12:40
Thank you, much appreciated!

Hi Baksaj808, you are very much welcome, and thank you for your reply. If you have further inquiries or concerns don't hesitate to reach us out here in DJI Forum. Thank you for your support and keep safe always.
2020-11-21
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