Facebook live low quality
991 3 2020-11-14
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adrian8891
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Flight distance : 2643110 ft
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Poland
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Hi droners!

I have used today Facebook Live for first time. I have used Mavic Air 1. On time when Live was online it seems that quality was good (let’s call it HD). After end of this live publication it seems to go on lower quality. Am I doing something wrong? I cannot chance quality on Facebook video stream...

https://m.facebook.com/story.php?story_fbid=1774131379405924&id=159726087773306&__tn__=%2As%2As-R

Am I doing something wrong?
I using updated DJI GO 4
https://m.facebook.com/story.php?story_fbid=1774131379405924&id=159726087773306&__tn__=%2As%2As-R
2020-11-14
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DJI Gamora
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Hello there adrian8891. Thank you for reaching out regarding the concern with the quality of the recorded live stream feature when using your DJI Mavic Air 1. Upon reviewing the link provided, the video is up to 720P and it is not in lower quality. I believe it may be the buffering or loading process of Facebook live. For you to have a reference of the video quality of the recent live stream, kindly refer to the screenshot below: Thank you.
2020-11-15
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adrian8891
lvl.4
Flight distance : 2643110 ft
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Poland
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Hi. Did you tried this on Facebook app or Facebook desktop? Because in FB app I don’t see such option to change quality.
2020-11-15
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DJI Gamora
Administrator

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adrian8891 Posted at 11-15 03:38
Hi. Did you tried this on Facebook app or Facebook desktop? Because in FB app I don’t see such option to change quality.

Hello adrian8891, thank you for your reply and additional inquiry. I've tried to check the link using a PC and a regular browser. I also tried to use a mobile device and the Facebook Application and the live stream video is in 720p HD. Please be advised that we don't have deeper information when it is regarding with 3rd party applications but you may kindly try to check the link on your computer and check the format like the screenshot above. Thank you.
2020-11-19
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