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Dj phantom 4 controller connection to iPad Air 4
170 1 2020-11-15
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Clb57
lvl.1
Flight distance : 27060 ft
United States
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I tried a usb-c to usb3.0 data cable to connect my dj phantom 4 (not pro or advanced) to the new iPad Air 4. The DJI app doesn't recognize it. Is there a compatibility issue ? Thanks in advance.

2020-11-15
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DJI Stephen
Super Moderator

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Hello there Clb57. I am sorry for the trouble the has caused you and thank you for reaching out. Can you please try using a different recommended mobile device to see if the issue will still persist? Upon checking the said mobile device ( iPad Air 4 ) that your are trying to use on your DJI Phantom 4 and with the DJI Go 4 application. I am sorry to say that the said mobile device is not recommended for the said drone and with the said application. We would suggest using a recommended mobile device for the DJI Phantom 4 and with the DJI Go 4 application for compatibility and reliability purposes. There is a possibility that the iPad Air 4 will be able to work on the DJI Phantom 4 and with the DJI Go 4 application. But however, since it's not yet optimized with the said drone and with the said application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Go 4 application while using it on the DJI Phantom 4. For reference, I will post the list of recommended mobile devices for the DJI Phantom 4. Thank you for your understanding and support.

2020-11-19
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