Problem with DJI Fly app - using "Create"
754 2 2020-11-16
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New2Mini2
lvl.4
Flight distance : 3895528 ft
Canada
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Hey all

I've used the dji fly app on my android Mi 9t pro and it works fine. On my Samsung tab 5s when I try to use "create" button to select a couple of videos to combine them I get a "transcoding failed" error. Any ideas?
2020-11-16
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DJI Stephen
DJI team
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Hello there New2Mini2. I am sorry for the trouble the has caused you. Upon checking the said mobile device ( Samsung tab 5s ) that your are trying to use on your DJI Mini 2 and with the DJI Fly application. I am sorry to say that the said mobile device is not recommended for the said drone and with the said application. We would suggest using a recommended mobile device for the DJI Mini 2 and with the DJI Fly application for compatibility and reliability purposes. There is a possibility that the Samsung tab 5s will be able to work on the DJI Mini 2 and with the DJI Fly application. But however, since it's not yet optimized with the said drone and with the said application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Fly application while using it on the DJI Mini 2. For reference I will post a link where in you can check the recommended mobile devices for the DJI Mini 2 ( https://www.dji.com/mini-2/downloads ). Thank you.
2020-11-16
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New2Mini2
lvl.4
Flight distance : 3895528 ft
Canada
Offline

Bummer - so much easier to edit on a tablet.
2020-11-17
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