Hi Community,

since I bought the OSMO Mobile 3 I have some serious issues with stuttering and shaky footage. I thought it might be my fault, but the more the error occurs I think it must be an hardware issue.
I don't talk about the usual shakiness like when walking or something, it's another kind of shakyness (please see video link for an example, especially between Second 6 and 10).
I use an iPhone 8 and tried the official DJI Mimo App for recording, I used the official iPhone Camera App and the App ProMovie. Nothing works, always the same problem.

I'm really annoyed as this destroyed a lot of footage and sometimes it's so bad that even Adobe Premiere Post Production can not remove the shakynes.


This is an example... you can clearly see the shakyness between Second 6 and 10.

https://youtu.be/gkCc03BjSU8


Does anyone has any Ideas? I'm really frustrated.

//Edit: And, yes, I always take my time and try to perfectly balance the phone.

Have you tried another phone?

Like borrow one from a friend to test out another device just to rule out your phone.

Cavu Films Posted at 11-16 10:36
Have you tried another phone?

Like borrow one from a friend to test out another device just to rule out your phone.

What is wrong with the iPhone 8?
I mean, I can try, but my iPhone is officially supported by DJI... I would not have bought the Gimbal if i knew it is not compatible with my iPhone.

Hello there devdave. I am sorry for the trouble this has caused and thank you for reaching out. Can you please try to uninstall and reinstall the DJI Mimo application on your mobile device and kindly please try using a different recommended mobile device for us to be able to isolate the said issue. Again, I am sorry for the trouble this has caused and thank you.

Here it is with preview

What app are you using for recording?
Can you try fixing the focus?
Looks a bit like a unwanted re focus issue to me.
(some apps are designed to re trigger the AF once the camera moves and with a gimbal that is exactly what happens. )

Sorry for the late reply, it took some time to get another phone and try it out.

So, unfortunately, this also happens with an iPhone 11 and the Mimo App and iOS internal app.

I did not try fixing the focus, but will give it a try tomorrow.