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Gimbal Issues!
274 4 2020-11-17
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snowskier
lvl.4
Flight distance : 246 ft
Portugal
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Hi,

Last time I was flying I've noticed some gimbal issues on my 2nd Mavic2 Pro.
This never happen on the first one.
Does anyone knows how to fix it or should I send it to DJI Repair service?

Issue 1

Can you see the horizon pending down to the right while the drone is flying? And then getting straight again?

Issue 2

This is the 3rd time it happened since I have this 2nd drone. The gimbal gets down when I'm pulling it backwards.


Can someone help on this matter?


2020-11-17
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snowskier
lvl.4
Flight distance : 246 ft
Portugal
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Forgot to mention that the drone was in cinematic mode and I did calibrated the Gimbal, Compass and IMU before. Maybe the cinematic mode is the problem on the first issue?
2020-11-17
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DJI Stephen
Super Moderator

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Hello there snowskier. I am sorry to read and to know that you are having issues with the gimbal of your DJI Mavic 2 Pro. Since you have done multiple troubleshooting steps that could possibly rectify the issue on your drone. However, it seems that the problem persists, I would recommend for you to contact our DJI support team at ( https://www.dji.com/support ) for further assistance and for further evaluation of the said DJI drone. Again I am sorry for the trouble this has caused and thank you for your understanding.
2020-11-17
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spawacz_rider
lvl.3
Flight distance : 670594 ft
United Kingdom
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snowskier Posted at 11-17 14:21
Forgot to mention that the drone was in cinematic mode and I did calibrated the Gimbal, Compass and IMU before. Maybe the cinematic mode is the problem on the first issue?

I have same issue on brand new Mini 2 and the drone will have to be sent for replacment.
You can see my issue here
2020-11-30
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snowskier
lvl.4
Flight distance : 246 ft
Portugal
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spawacz_rider Posted at 11-30 14:00
I have same issue on brand new Mini 2 and the drone will have to be sent for replacment.
You can see my issue here
https://www.youtube.com/watch?v=b3q_WVQ4-Nc&t=219s

Thanks for your comment and video, spawacs_rider.

I'm going to send mine too.
2020-12-1
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