Can't link RC with Phantom 3 Pro
2754 13 2020-11-20
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Hedroneism
lvl.1

Spain
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Hi everyone!
I own a Phantom 3 Professional. I updated the last firmware (1.11.20) and I can't link my Phantom with the remote controller.
I tried 'Linking RC' in the DJI GO app and I tried pressing C1+C2+recording button+dial so the remote reboots (59 seconds) and when I press the link button from the drone with a needle, the red light doesn't appear. Phantom LED's are green (x2) during the process and not yellow. Any ideas? Thanks a lot!

2020-11-20
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DJI Gamora
Administrator

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Hello there, Hedroneism. Thank you for reaching out and I am sorry to read and to know that you are having issues with relinking your DJI Phantom 3 Pro remote to the aircraft. For us to isolate and check, what is the color of the status indicator of the remote? In addition, was the firmware of the remote also up to date? Thank you.
2020-11-20
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Hedroneism
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Spain
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                                    Hello Gamora! Thanks for your reply! The color of the status indicator of the remote is red. I can't see the latest firmare of the remote but I asume it is the last one, since it says:
Over Status: Normal (Latest firmware) in the DJI GO App. (I can connect the app with the remote)
2020-11-20
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Hedroneism
lvl.1

Spain
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2020-11-20
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JetSam
Core User of DJI
Flight distance : 3462946 ft
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Spain
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Hola Hedroneism Formateaste la SD ?
2020-11-20
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JetSam
Core User of DJI
Flight distance : 3462946 ft
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Spain
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2020-11-20
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Hedroneism
lvl.1

Spain
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Hola Jetsam! Voy a volver a probar a formatear la SD y a volver a actualizar el firmware. La imagen veo que pertenece al Phantom 3 Standard y no al Professional
2020-11-20
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Hedroneism
lvl.1

Spain
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Acabo de probar a actualizar el último firmware (1.11.20) con SD formateada y me sale esto
Delete history success.

Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2017.01.07 12:00:48 =====================
Packet: P3X_FW_V01.10.0090.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2017.01.13 10:49:40 =====================
Packet: P3X_FW_V01.10.0090.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2017.01.26 16:40:04 =====================
Packet: P3X_FW_V01.10.0090.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2017.01.26 18:15:31 =====================
Packet: P3X_FW_V01.10.0090.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3X_FW_V01.11.0020.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3X_FW_V01.08.0080.bin
Result: Abort.
The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

========== 2014.01.01 00:00:13 remo-con disconnect======
Packet: P3X_FW_V01.08.0080.bin
Result: Abort.
The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3X_FW_V01.11.0020.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:13 remo-con disconnect======
Packet: P3X_FW_V01.11.0020.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3X_FW_V01.11.0020.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3X_FW_V01.08.0080.bin
Result: Abort.
The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3X_FW_V01.11.0020.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3X_FW_V01.11.0030.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3X_FW_V01.11.0020.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.
2020-11-20
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Hedroneism
lvl.1

Spain
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DJI Gamora Posted at 11-20 03:45
Hello there, Hedroneism. Thank you for reaching out and I am sorry to read and to know that you are having issues with relinking your DJI Phantom 3 Pro remote to the aircraft. For us to isolate and check, what is the color of the status indicator of the remote? In addition, was the firmware of the remote also up to date? Thank you.

Version of the remote controller is v.1.9.3
2020-11-20
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cheddar-man
Second Officer
Flight distance : 44062 ft

United Kingdom
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One question I always ask is "why did you update the firm in the first place, did you have a problem?"

2020-11-20
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Hedroneism
lvl.1

Spain
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No, but I thought the drone would run better. If I knew that, I would have tought about it twice
2020-11-20
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cheddar-man
Second Officer
Flight distance : 44062 ft

United Kingdom
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Oh Dear.
Here is a link to the Phantom Pilots forum and many firmware failures which you can browse through and hopefully find some answers. The top one looks promising.....
2020-11-21
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Hedroneism
lvl.1

Spain
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Thanks for the info Cheddar-man, I didn't find any solution yet though. I'll continue this struggle
2020-11-21
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fans9b940834
New
Flight distance : 154252 ft

United States
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Hedroneism Posted at 2020-11-21 03:45
Thanks for the info Cheddar-man, I didn't find any solution yet though. I'll continue this struggle

Hey, I seem to have a similar problem. I have a p3 pro that I haven’t flown in the last couple of years. I tried way back when to get the issue fixed and pretty much just gave up on it. I replaced the rc as the old one got damaged. I cannot seem to link the rc and the drone. The drone flickers yellow so it is not connected, the rc has solid red. When i use the app or try the c button trick the rc light goes blue, i press the reset next to the the gimbal, but it always just times out. Anything i should try? I have also reversed all the firmware to older versions, i have tried them all.
2023-3-13
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