can't install APK on Samsung J6 for Mini 2
4611 2 2020-11-21
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Bavarian_Bish
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Germany
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...on Samsung J6 for Mini 2.  I've downloaded, it asks me if i want to install. I say install.....it appears to go thru the routine then at the end says Not Installed.

Anyone suffered the same?

I have tried installing other DJI Apps but they do not see the drone.
2020-11-21
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DJI Gamora
Administrator

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Hello there Bavarian_Bish. Thank you for reaching out and I am sorry to read and to know that you are having an issue with the DJI Fly app on your mobile device. For us to isolate and check If can you please try using a different recommended mobile device to see if the issue will still persist? Upon checking the said mobile device (Samsung Galaxy J6) that you are trying to use on your DJI Mini 2 and with the DJI Fly application, I am sorry to say that the said mobile device is not recommended for the said drone and with the said application. We would suggest using a recommended mobile device for the DJI Mini 2 and with the DJI Fly application for compatibility and reliability purposes. There is a possibility that the Samsung Galaxy J6 will be able to work on the DJI DJI Mini 2 and with the DJI Fly application, but since it's not yet optimized with the said drone and with the said application we cannot guarantee if it will work all the time and if it will be able to run all the functions of the DJI Fly application while using it on the DJI Mini 2. For reference, I will post a photo wherein you can check the recommended mobile devices for the DJI Mini 2. Thank you for your understanding and support.
Screenshot_134.jpg
2020-11-22
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roko69
New

Germany
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unbelievable, that THIS information is not mentioned when buying the drone, nowhere!
I have bought a mavic air 2 for 700€ and now I should buy a new mobile phone for again 500-1500€ that I will be able to use it???
I have been excited, when the drone arrived at my home and now it will not work at all!!!! Never thought, that my Android Phone with Android 10 could be an issue.
No information at all, nor from the seller neither from Mavic, that my Galaxy J6 will not work with the drone. What a desaster!!!! And what a bad service!!!!
Seems a little like being cheated.
2021-11-30
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