I have recently sent my drone to be assessed however I have not heard anything back yet. UPS tracking system says it was delivered on the Wednesday 18/11/2020 at 10:59. How long does it take to get an update? Case Number : CAS-5393665-F1R6C7

Apologies for any inconvenience and troubles you had with your case status. Yes, it was delivered however it has not been received within the receiving area. I have forwarded your case to the related team to check and follow up. You may find this link helpful for checking the status of your case once your unit properly documented and received. Thank you.