Faulty upgrade 1.2.0 lost my drone
573 1 2020-11-26
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Dantescscryz
lvl.1
Flight distance : 1937418 ft
Portugal
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Case : CAS-5523742-M2J5D9

Lost my drone when we went all by itself , going flying against a tree and fell into the river. Couldn't salvage it and it was in an open area and no obstacles at plain sight. The problem started since I upgraded to version 1.2.0 .  Always giving error msgs, lost signal, green screen, app close in flight, adjust antennas and more. I had not anybody tis issues before the update. And wasn't a pilot error when he went rogue and left by itself. Still on warranty so hopefully I will get a replacement.
2020-11-26
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DJI Natalia
Administrator

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Hi Dantescscryz, I'm so sorry to hear about the accident. Thanks for providing the case number, our team will help to apply the data analysis and provide the proper solution according to the analysis result, please don't worry. Thanks for your patience.
2020-11-26
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