Hi, without sounding really silly, I cannot tighten the tension of my phone holder? Its keeps falling forward. Am I missing something obvious? I cannot tighten the tension of my phone holder?



I have tried taking the holder apart and the tension screws will not go any tighter. This is with an iPhone 12 pro max.



Thanks for your help,

Hi, without sounding really silly, I cannot tighten the tension of my phone holder? Its keeps falling forward. Am I missing something obvious?  

Hi!
You might be better off posting your question in the 'products' section of this forum.
That is way more active.

Montfrooij Posted at 11-28 09:28
Hi!
You might be better off posting your question in the 'products' section of this forum.
That is way more active.

Thank you for that. DJI suppor have offered a replacement part. Just waiting for an update. Thank you for responding.

fans7737402c Posted at 11-28 09:29
Thank you for that. DJI suppor have offered a replacement part. Just waiting for an update. Thank you for responding.

You're welcome!
Hope you get it fixed!