Shaking/moving while hanging still
562 6 2020-11-29
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Sjoelbakje
lvl.1
Flight distance : 310666 ft
Netherlands
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Hi all,

I have the following problem with the mavic air.


When it is hanging still in the air (wind still conditions) it moves alot. From left to right but also downwards/upwards.
See this video (when you look at the ground you can see the movement):
https://drive.google.com/file/d/1xMYCoYqZJECcMFniAERfB9oyOfickvzT/view
Im running the latest firmware version 1.00.0620.


Things I tried:
  • Replace the propellors with new onces.
  • IMU calibration
  • GPS calibration (when it asks)
  • Calibrating vision systems with the DJI Assistant 2 application

None of the above did help unfortuanatly... If you guys have any thoughts what could be the problem or fixes I could try let me know!


2020-11-29
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JJB*
Core User of DJI
Flight distance : 12260774 ft
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Netherlands
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Hi,

Best is to upload your flightlog for this video flight.
use this link > https://www.phantomhelp.com/LogViewer/Upload/

Hover accurancy is depending on how many satellites are received and their reception.

I do not see too much horizontal movement to be honest, height doesn`t change in your video.

GPS calibration ??  or do you mean compass calibration?

PS the specs for the Mavic Air are not online anymore, but for the MA2 the horizontal hover stability = ±1.5 m (with GPS positioning)
cheers
JJB

2020-11-29
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Sjoelbakje
lvl.1
Flight distance : 310666 ft
Netherlands
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Will do that, but I'll need to make a new flight tomorrow (I've just been resetting my phone, so these logs are wiped).
2020-11-29
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DJI Stephen
DJI team
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Hello there Sjoelbakje. I am sorry for the trouble this has caused and thank you for reaching out. Before this issue happened on your DJI Mavic Air, was there a hard landing or a crash that happened before and can you please try to calibrate the remote controller of the said DJI drone as well for us to be able to isolate the said issue? Please keep us posted for further assistance. Thank you.
2020-11-29
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Sjoelbakje
lvl.1
Flight distance : 310666 ft
Netherlands
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JJB* Posted at 11-29 12:38
Hi,

Best is to upload your flightlog for this video flight.

Hi JJB,

I've uploaded my flight log here: https://www.phantomhelp.com/LogViewer/KKJ6HDRSFWCWF3BJ1S0A
It is a new flight and the video can be found here:
https://drive.google.com/file/d/1ol2HDtqoY44qL3mxK6yz_EvnkDBRDFvv/view?usp=sharing

Hopefully we can find a cause of the issue

Thanks in advance!
Martijn
2020-12-1
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Sjoelbakje
lvl.1
Flight distance : 310666 ft
Netherlands
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DJI Stephen Posted at 11-29 20:26
Hello there Sjoelbakje. I am sorry for the trouble this has caused and thank you for reaching out. Before this issue happened on your DJI Mavic Air, was there a hard landing or a crash that happened before and can you please try to calibrate the remote controller of the said DJI drone as well for us to be able to isolate the said issue? Please keep us posted for further assistance. Thank you.

Hi Stephen,

I've calibrated the remote before the new flight I attached in my last reply, but this unfortunately didn't help. Thanks for reaching out!

Martijn
2020-12-1
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JJB*
Core User of DJI
Flight distance : 12260774 ft
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Netherlands
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Sjoelbakje Posted at 12-1 08:10
Hi JJB,

I've uploaded my flight log here: https://www.phantomhelp.com/LogViewer/KKJ6HDRSFWCWF3BJ1S0A

Hi Martijn,

I do not see anything really wrong in your video and flightlog.
After takeoff if it steady within limits, so take your drone out to a field and start to make nice videos.

cheers
JJB



2020-12-1
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