Ordered and payed my mini 2 one week ago.
Last visible tracking is at November 25 Departed Facility in  DONGGUAN - CHINA MAINLAND

After this no tracking history...
Chat with DJI support and they just tell me it's departed so you just have to wait and it is probably somewhere at customs please wait.
If it's on hold at customs somewhere in the world you should see that in your tracking info.

Is there someone from DJI who can give me a honest answer were my package is right now?

Hi Rutger, sorry for that case happened. I have managed to get your order number via your forum account, I'll forward it to the related team for a check and keep you updated. Thanks for your patience.

Ordered mine over a week ago... according to my tracking, it’s being “held” at a warehouse. My package has been there for several days. I haven’t received a straight answer so it’s frustrating. Good luck.

djiuser_YWAmecggxrv0 Posted at 11-30 23:15
Ordered mine over a week ago... according to my tracking, it’s being “held” at a warehouse. My package has been there for several days. I haven’t received a straight answer so it’s frustrating. Good luck.

Sorry for the inconvenience caused. I've managed to get your order number via your forum account, your situation has been forwarded to our logistics team for a check, if there is an update, we'll keep you updated. Thanks.

DJI Natalia Posted at 11-30 20:14
Hi Rutger, sorry for that case happened. I have managed to get your order number via your forum account, I'll forward it to the related team for a check and keep you updated. Thanks for your patience.

Thank you for this.

Why is DJI not doing anything about all these shipping problems.
I read so many cases just on this forum.

How do I know that my package is somewhere on hold, and not stolen or whatever?

Rutger Posted at 12-1 00:58
Thank you for this.

Why is DJI not doing anything about all these shipping problems.

You're welcome.

Your feedback will also be forwarded to the corresponding team to keep improving.

My shipment shares the same tracking as yours (Departed Facility in DONGGUAN - CHINA MAINLAND, Wednesday, November 25, 2020). Did you get any updates from the support?

scl_lrt Posted at 12-1 09:32
My shipment shares the same tracking as yours (Departed Facility in DONGGUAN - CHINA MAINLAND, Wednesday, November 25, 2020). Did you get any updates from the support?

No, nothing at all.
Tomorrow I will call with DHL myself.
Reading all those shipping problems over here gives me the feeling that DJI doesn't do anything about these problems.
If DHL can't tell me anything I will contact my credit card company for my lost package.

Rutger Posted at 12-1 09:43
No, nothing at all.
Tomorrow I will call with DHL myself.
Reading all those shipping problems over here gives me the feeling that DJI doesn't do anything about these problems.

Please keep me updated. I'm hoping this delay is normal, due to the upcoming holidays.

scl_lrt Posted at 12-1 10:00
Please keep me updated. I'm hoping this delay is normal, due to the upcoming holidays.

I will.
I hope you are right.

Just received an tracking update from DHL
Processed at AMSTERDAM - NETHERLANDS, THE

Rutger Posted at 12-1 11:43
Just received an tracking update from DHL
Processed at AMSTERDAM - NETHERLANDS, THE

As per check, the tracking information of your order has been updated, hope you will receive it soon.

scl_lrt Posted at 12-1 09:32
My shipment shares the same tracking as yours (Departed Facility in DONGGUAN - CHINA MAINLAND, Wednesday, November 25, 2020). Did you get any updates from the support?

Hi there, I've managed to get your order number via your forum account, as per check, the tracking information has been updated, please check it. Hope you will receive it soon.

Hi. How long  it take on the end To receive your order?

I ordered the the mini 2 on 25/12/2020 and it’s from 26th shoving that departed on 26/12 from    DONGGUAN - CHINA MAINLAND And nothing else. I red so many negative feedback about this company and now worried about my order. Firstly I thought i ordering in UK and haven’t Reed people feedback.

djiuser_FkaADuPaUukq Posted at 12-30 05:52
I ordered the the mini 2 on 25/12/2020 and it’s from 26th shoving that departed on 26/12 from    DONGGUAN - CHINA MAINLAND And nothing else. I red so many negative feedback about this company and now worried about my order. Firstly I thought i ordering in UK and haven’t Reed people feedback.

Hi there, I am sorry for any inconvenience caused, I had checked your order, the package has been delivered. May I know if you have received the drone? Please let me know if there is any issue. Thank you.