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Pocket2 HDR
1326 18 2020-12-1
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Alien433
lvl.4
Flight distance : 23054 ft
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Netherlands
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When will HDR be implemented in the Pocket2 its one month already gone with the first firmware.
I Hope it will come before christmas. Its a nice gift then from DJI.
2020-12-1
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chririva
lvl.4

Poland
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You should ask partial refund for the missing feature as i did. I got 20% back from amazon.
2020-12-1
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DJI Stephen
Super Moderator

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Hello there Alien433. Thank you for reaching out and for these information you have given. I am sorry to say that the current firmware version of DJI Pocket 2 does not support HDR video as of the moment. Kindly please stay tuned to the latest updates for the DJI Pocket 2 by subscribing to DJI official website at www.dji.com or following us on social media ( Facebook: https://www.facebook.com/DJI , Twitter: https://twitter.com/djiglobal , YouTube: https://www.youtube.com/user/djiinnovations ). Thank you for your support and please stay safe always.
2020-12-1
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fansfe82067d
Captain
Australia
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chririva Posted at 12-1 01:04
You should ask partial refund for the missing feature as i did. I got 20% back from amazon.

Well, that makes for complications.  When the feature is released, of course you will have to send the partial refund back.  But not all of it, as you will have been denied the feature for a percentage of your overall time of ownership.  So, you will need to work out how long you think it will last, and what percentage of that time elapsed before the firmware upgrade that enabled the feature.  Then send that percentage of the 20% refund back to Amazon.

Or something.
2020-12-1
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chririva
lvl.4

Poland
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fansfe82067d Posted at 12-1 01:25
Well, that makes for complications.  When the feature is released, of course you will have to send the partial refund back.  But not all of it, as you will have been denied the feature for a percentage of your overall time of ownership.  So, you will need to work out how long you think it will last, and what percentage of that time elapsed before the firmware upgrade that enabled the feature.  Then send that percentage of the 20% refund back to Amazon.

Or something.

HDR is just a promise at the moment. I could have switched to another device meantime .. who knows? And who knows if it will ever come?
At the moment for the feature it has should cost less.. it costs more than double than one of the main competitors..
2020-12-1
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Montfrooij
Captain
Flight distance : 1995141 ft
Netherlands
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I'm 100% sure I have seen reviews with HDR video, but they were underwhelmed by the effect (there was no effect) so maybe DJI removed it to fix that.
2020-12-2
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fansfe82067d
Captain
Australia
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There are alternatives to the Pocket 2 but, in terms of the overall system provided by the Creators pack, there are no competitors.
2020-12-2
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chririva
lvl.4

Poland
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They finally removed the HDR feature on the amazon.it description
2020-12-3
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Blellow
First Officer
Flight distance : 1007808 ft
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United States
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Wow, dji stinks on this.
2020-12-3
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Gulfstream
Second Officer
Flight distance : 37398 ft
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United States
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They need to get this and the soft footage in 4K sorted out pretty darn quick or the negative press is going to start hurting...
2020-12-7
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Andy Uk
Second Officer
Flight distance : 3512116 ft
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United Kingdom
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DJI Stephen Posted at 12-1 01:22
Hello there Alien433. Thank you for reaching out and for these information you have given. I am sorry to say that the current firmware version of DJI Pocket 2 does not support HDR video as of the moment. Kindly please stay tuned to the latest updates for the DJI Pocket 2 by subscribing to DJI official website at www.dji.com or following us on social media ( Facebook: https://www.facebook.com/DJI , Twitter: https://twitter.com/djiglobal , YouTube: https://www.youtube.com/user/djiinnovations ). Thank you for your support and please stay safe always.

This is pretty terrible support even by DJI standards especially when the HDR release is quoted in the v1.0 original manual as being on FW vers  01.01 onwards.... but then DJI edited their manual after the release of 01.01.030 to change this to 01.02.....
2020-12-12
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DowntownRDB
Captain
Flight distance : 525 ft
United States
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Andy Uk Posted at 12-12 08:32
This is pretty terrible support even by DJI standards especially when the HDR release is quoted in the v1.0 original manual as being on FW vers  01.01 onwards.... but then DJI edited their manual after the release of 01.01.030 to change this to 01.02..... [view_image]

LOL, ever heard the saying "checks in the mail"?  DJI Marketing got ahead of themselves on the HDR function and now the developers have to try and come through to make it happen.  
2020-12-12
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MKosmo
First Officer
United Kingdom
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2020-12-16
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Aavalaakso
First Officer
Finland
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I Have a feeling no upgrades For christmas.
2020-12-16
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Alien433
lvl.4
Flight distance : 23054 ft
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Netherlands
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Aavalaakso Posted at 12-16 08:45
I Have a feeling no upgrades For christmas.

Ooh nooo
2020-12-16
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catapart
lvl.1
Kenya
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Hi
I would like to create a new post about battery issues but I'm not allowed to open a new thread (I get a "unauthorized to post...redirected to forum rules" message, which is irritating). Please advise as I'd like to get help.
Best
Jakob
2020-12-16
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e()ne B.
lvl.1

Ukraine
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I need HDR for 2k 60fps at least !
2020-12-19
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alexmbraMav
Second Officer
Flight distance : 475220 ft
Portugal
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chririva Posted at 12-1 01:04
You should ask partial refund for the missing feature as i did. I got 20% back from amazon.

!"You should ask partial refund for the missing feature as i did. I got 20% back from amazon."

I just did that. They refunded me with 42€.
2020-12-20
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Ancoats
lvl.2

Australia
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DJI Stephen Posted at 12-1 01:22
Hello there Alien433. Thank you for reaching out and for these information you have given. I am sorry to say that the current firmware version of DJI Pocket 2 does not support HDR video as of the moment. Kindly please stay tuned to the latest updates for the DJI Pocket 2 by subscribing to DJI official website at www.dji.com or following us on social media ( Facebook: https://www.facebook.com/DJI , Twitter: https://twitter.com/djiglobal , YouTube: https://www.youtube.com/user/djiinnovations ). Thank you for your support and please stay safe always.

Your response is unhelpful. Perhaps you can find out from your 'engineers' when this ADVERTISED feature will be available or do we all have to start initiating credit card CHARGEBACKS because of your false advertising DJI??
2020-12-23
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