DJI Natalia
Administrator
Offline
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Hi there, please follow the below steps and send us an email to support@dji.com, our team will help to check and provide further assistance. Thanks.
1. Register a new account with the new email address on DJI official website.
2. Log in to the old DJI account https://my.dji.com/ and take a screenshot for the Account Overview page.
3. Send account transfer request from the old account email address and clearly state that “I agree to transfer xxxx to xxxx”. |
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